LiveCareer-Resume

clinical assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail-oriented and knowledgeable professional skilled at completing office-based tasks by applying strong multitasking and organizational abilities. Independent worker with a relaxed nature dedicated to contributing to positive work environment.

Skills
  • Documentation abilities
  • Reporting skills
  • Claims reporting systems
  • Benefits explanation
  • Relationship building
  • Written and oral communication
  • Teamwork and Collaboration
  • Excellent Communication
  • Clerical Support
Work History
Clinical Assistant, 10/2018 to 08/2021
Smile DoctorsWatauga, TX,
    • Coordinated with commercial and state funded insurances to ensure reimbursement and to resolve billing issues
    • Enhanced client outcomes by providing knowledgeable education on community resources
    • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
    • Prepared insurance claims for submission to clearinghouses or insurance companies.
    • Filed and tracked insurance claims and communicated claims status to patients.
    • Obtained prior authorization and precertification for outpatient procedures.
    • Verified insurance and communicated coverage to staff and patients.
    • Processed and recorded new policies and claims.
    • Reviewed and verified addresses, phone numbers, names, ages and values.
    • Made contact with insurance carriers to discuss policies and individual patient benefits.
    • Posted payments to accounts and maintained records.
    • Resolved payer issues.
Case Manager, 09/2016 to 02/2021
Catalent Pharma Solutions, Inc.Woodstock, IL,

Planning, identification, and implementation of support strategies for children and adults

  • Facilitate and coordinate services
  • Educated patients and loved ones about different resource options
  • Managed caseload of 20 to provide comprehensive, community-based care.
  • Adhered to established rules, ethical standards and codes of professional conduct
  • Evaluated treatment plans against individual goals
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Participated in professional growth programs to support special education improvement efforts.
  • Worked with different disciplines to provide cohesive care to clients
  • Partnered with physicians, social workers, nutritionists and outside provider agencies to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Developed positive relationships with parents to foster communication and encourage involvement for optimal support
  • Managed support services and fostered communication among behavioral therapist, day programs and community based supports
  • Helped clients receive appropriate, high-quality care with reasonable results.
  • Facilitated treatment plans for individuals who receive funding though SCL, Crisis Response or community based services funding
  • Conducted monthly face to face interviews documented through staff notes.
  • Evaluation and processing of pre-admission and ongoing service packets to receive DMR funded services aiding families and individuals
  • Responsible to teach, train and monitor development of service plans.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Case Manager, 03/2015 to 09/2016
Catalent Pharma Solutions, Inc.Manassas, VA,
  • Provided crisis intervention and risk assessments.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Participated in professional growth programs to support special education improvement efforts.
  • Developed custom strength-based services plan for each participant to meet individual therapy needs and personal strengths.
  • Updated electronic health records with accurate patient information on participant visits.
  • Adhered to strict confidentiality guidelines to protect participant information.
  • Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
  • Supported program participants in effective self-management of crises and critical situations.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Managed caseload of 25
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Case Manager, 07/2013 to 03/2015
Catalent Pharma Solutions, Inc.Minnesota, GA,
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Referred families to shelters, legal resources and educational programs.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Managed caseload of 20
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Education
Bachelor of Arts: Psychology, Expected in 12/2012 to Western Kentucky University - Bowling Green, KY,
GPA:
Certifications
  • Crisis Prevention Intervention Trainer,
  • First Aid/CPR
  • Adult Targeted Case Management
  • Crisis Prevention Intervention
  • Person Centered Planning
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Resume Overview

School Attended

  • Western Kentucky University

Job Titles Held:

  • Clinical Assistant
  • Case Manager
  • Case Manager
  • Case Manager

Degrees

  • Bachelor of Arts

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