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clinical assistant resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Motivated Clinical Assistant proudly offering over 13 years' experience interviewing patients to obtain health information and overseeing front desk operations. Personable professional willing to take the time to comfort nervous patients and lend a hand to nursing staff and physicians. Promoting effective organizational and communication skills. Dependable medical team member with 13 years of experience in 10 office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Dependable worker with a background in fielding phone calls, communicating care plans and handling all appointment scheduling for busy physician offices. Confident Clinical Assistant with a compassionate demeanor and experience preparing patients for examinations. Empathetic, effective and motivated Clinical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

Skills
  • Specimens collection and processing
  • Vital signs monitoring
  • Verbal and written communication
  • Patient histories
  • Supply restocking
  • Knowledgeable in [Software]
  • Telephone etiquette
  • Medical condition monitoring
  • Vaccination administration
  • Procedure preparations
  • Patient scheduling
  • Venipuncture and phlebotomy
  • Patient toileting
  • Patient skin and nail care
  • Advanced anatomy knowledge
  • Documentation procedures expert
  • Patient feeding
  • Professional bedside manner
  • Charting expertise
  • Able to lift pounds
  • Wound care and irrigation
  • Proper sterilization techniques
  • Understands medical procedures
  • Stocking supplies
  • Data entry
Experience
10/2018 to Current
Clinical Assistant Coastal Pediatric Associates North Charleston, SC,
  • Scheduled appointments for patients via phone and in person.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted patients with basic care and provided excellent service.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Aided in clinical care and maintained patient well-being across several areas and locations.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Used [Type] software to process patient payments and update accounts.
  • Handled patient appointment scheduling by phone and in-person for practice with [Number] physicians.
  • Administered vaccines and performed blood draws for average of [Number] patients per day.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Communicated with patients by phone and via written correspondence.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Sterilized medical equipment after each procedure.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Answered appointment calls to streamline office operations.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Positioned patients for optimal comfort prior to procedures.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Completed clinical documentation in accordance with agency guidelines.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Assisted back office patient processes to reduce office wait times.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
03/2012 to 04/2019
Patient Care Technician Northshore Gurnee, IL,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Assisted and supported physicians performing procedures.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Engaged with patient family and friends to provide courteous visit experience.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Used mobility devices to transport patients.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Monitored, measured and documented patients' vital signs in EMR system.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Counseled patients on pain management, treatment procedures, and physician instructions.
  • Used hospital-approved devices and techniques to transport and lift patients.
  • Contributed to unit improvements by providing cost-effective care in line with performance targets.
  • Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
  • Supported youth and adolescents patients in coping with medical procedures and treatments.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining exams and processes.
09/2011 to 10/2018
Patient Care Technician Northshore Lake Bluff, IL,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Assisted and supported physicians performing procedures.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Engaged with patient family and friends to provide courteous visit experience.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Used mobility devices to transport patients.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Monitored, measured and documented patients' vital signs in EMR system.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Assisted nursing staff with diverse care needs of patients.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Counseled patients on pain management, treatment procedures, and physician instructions.
  • Used hospital-approved devices and techniques to transport and lift patients.
  • Contributed to unit improvements by providing cost-effective care in line with performance targets.
  • Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
  • Supported youth and adolescents patients in coping with medical procedures and treatments.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining exams and processes.
Education and Training
Expected in 05/2005 to to
High School Diploma:
Randallstown High School - Randallstown, MD
GPA:

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Resume Overview

School Attended

  • Randallstown High School

Job Titles Held:

  • Clinical Assistant
  • Patient Care Technician
  • Patient Care Technician

Degrees

  • High School Diploma

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