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Clinical Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Empathatic, effective and motivated receptionist able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care. Organized Clinical Assistant with a pleasant manner and the willingness to work as part of a cohesive team or in an independent role. Bilingual professional known for exceptional composure and kindness when giving injections and vaccines. Ready for a new position involved in supporting patients by delivering a high level of care.

Skills
  • Time Management Operation and Control
  • Computers and Electronics Active Listening
  • Teamwork Problem Solving
  • Delivery
  • Electronics
  • Forklift
  • Forklift operator
  • Maintain inventory
  • Inventory
  • Ledger
  • Listening
  • Materials
  • Exchange
  • Neat
  • Problem Solving
  • Quality
  • Quality control
  • Receiving
  • Reporting
  • Researching
  • Shipping
  • Teamwork
  • Time Management
  • Multi-line telephone skills
  • Organization and efficiency
  • Multitasking and prioritization
  • Specimens collection and processing
  • Vital signs monitoring
  • Verbal and written communication
  • Telephone etiquette
  • Procedure preparations
  • Patient scheduling
  • Patient histories
  • Proper sterilization techniques
  • Charting expertise
  • Stocking supplies
  • Wound care and irrigation
  • Professional bedside manner
Experience
Optician, 01/2022 to Current
Allina Health SystemsRiver Falls, WI,
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Managed client frame selection processes and walked through lens options.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Clinical Assistant, 08/2020 to Current
American Addiction CentersSyracuse, NY,
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Assisted patients with basic care and provided excellent service.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Handled all patient appointment scheduling by phone and in-person for practice with 5 physicians.
  • Aided in clinical care and maintained patient well-being across several areas and locations.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Sterilized medical equipment after each procedure.
  • Kept facility stocked with necessary supplies, equipment and instruments.
Optometric Technician, 11/2021 to 01/2022
Baker RoofingSpartanburg, SC,
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Protected patients by observing strict HIPAA guidelines.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Recorded observations and baseline measurements to maintain accurate medical records.
Receptionist, 10/2019 to 08/2020
Company NameCity, State,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Assisted patients with basic care and provided excellent service.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
Warehouse Worker, 10/2014 to 10/2019
Company NameCity, State,
  • Prepared orders by processing request and supply orders; pulling materials, packing boxes, placing orders in the delivery area.
  • Maintain inventory controls by collecting stock location orders and printing requests.
  • Maintain quality service by following organization standards.
  • Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
  • Outbound: In charge of the quality control of goods and deliverables in the warehouse and ensuring that only undamaged products are sent out.
  • Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area.
  • Inbound: Responsible for maintaining a ledger for the exchange of materials in and out of the warehouse and reporting them on a daily basis to the warehouse manager.
  • Responsible for receiving orders, unloading deliveries and subsequently storing them in the warehouse.
  • Inputting information of products into the computer system to have records of the product received.
  • Ensure organization and security of all materials in the storage area.
  • Maintained forklift equipment to ensure the proper functioning of the equipment.
  • Assisted in materials loading and unloading on platforms and lifting devices.
  • Weighed materials and recorded weight and other production data on tags.
  • Completed forklift operator training annually.
  • Coordinated loading and unloading operations.
  • Inventory: Responsible for researching discrepancies between inventory reports and on-hand inventory for over 4,000 items throughout numerous locations.
  • Communicated frequently with staff members on matters relating to inventory records.
Education and Training
High School Diploma: , Expected in 2016
Gateway Christian Schools - Memphis, TN
GPA:
Activities and Honors
Certifications
  • First Aid/CPR

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Resume Overview

School Attended
  • Gateway Christian Schools
Job Titles Held:
  • Optician
  • Clinical Assistant
  • Optometric Technician
  • Receptionist
  • Warehouse Worker
Degrees
  • High School Diploma