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clinical assistant resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized, dependable, and friendly with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.

Skills
  • Business Operations Understanding
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Recordkeeping and Bookkeeping
  • Office Equipment Operations
  • Calendar Management
  • Customer Service-Oriented
  • Inventory Management
  • Customer Complaint Resolution
  • Attention to Detail
  • Computer Proficiency
  • Administrative Support
  • Customer Service
  • Microsoft Office
  • Data Entry
  • Ability to Multi-Task
  • Diagnostic X-Rays
  • Patient Care Standards
  • Supply Ordering
  • Cleaning and Sanitizing
Experience
09/2022 to 06/2023 Clinical Assistant Southeast Alaska Regional Health Consortium | Juneau, AK,
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Experience with Insignia, Lightforce. and twin brackets.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Established clean, sterile and welcoming environment for patients.
  • Kept track of treatment information in patient records.
  • Updated patient records with new data and treatment information.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Exposed dental diagnostic x-rays.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
09/2021 to 07/2022 Dental Assistant Community Health Connections | Gardner, MA,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
07/2020 to 08/2021 Orthodontic Assistant American Dental Partners, Inc. | Laredo, TX,

I went from a receptionist to an orthodontic assistant in three months. I am cross trained in the front of the house as well as the back. I had many tasks including,

  • Bonding and debonding braces, including changing wires, tying and untying, and bonding broken brackets at follow up appointments.
  • Assisting with consults for new patients by scanning with Itero and taking photos.
  • Taking impressions for retainers, including pouring molds and making the retainers.
  • Delivering Invisalign trays by adding attachments, buttons for elastics, and going over instructions.
  • Delivering appliances or expanders and going over instructions to patients.
  • Taking multiple patients at a time to avoid running behind.
  • Taking calls and scheduling appointments as well as confirming insurance eligibility for patients.
  • Easing anxiety by being fun, outgoing, and explaining each step to the patient of their appointment.
  • Cleaning up around the office and doing the proper sterilization for instruments.
09/2016 to 07/2020 Administrative Assistant Wood Plc | Baytown, TX,
  • Answered incoming phone calls, routing to appropriate parties throughout office.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Performed data entry and other administrative tasks to support departments.
  • Organized files and spreadsheets to simplify staff access or retrieval.
  • Maintained schedules for 70+ employees.
  • Obtained and processed payments from clients for products and services.
  • Maintained office supply inventory and placed orders to meet demand.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Created fliers, brochures and social media posts to communicate brand objectives.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Resolved customer complaints or answered customers' questions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education and Training
Expected in 05/2019 to to Associate of Arts | Psychology Bucks County Community College, Newtown, PA GPA:
Expected in 06/2015 to to High School Diploma | Pennridge High School, Perkasie, PA GPA:
Certifications
  • CPR certification
  • X-ray certification

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Resume Overview

School Attended

  • Bucks County Community College
  • Pennridge High School

Job Titles Held:

  • Clinical Assistant
  • Dental Assistant
  • Orthodontic Assistant
  • Administrative Assistant

Degrees

  • Associate of Arts
  • High School Diploma

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