OBJECTIVE: To obtain a position with an organization that allows opportunities for growth and advancement.
Skills
MicroSoft Windows: Work, Excel, PowerPoint & Outlook. Type 45wpm
Administrative support
Cash register
Copying
Faxing
Filing
POS
AWS
Recording
Scheduling
Answer phones
Patient scheduling
Patient histories
Data entry
Patient feeding
Patient toileting
Patient skin and nail care
Clinical data
Experience
02/2020 to Current
Clinical Assistant 1Sportsman's Warehouse – Spokane Valley, WA,
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assisted patients with basic care and provided excellent service.
Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Aided in clinical care and maintained patient well-being across several areas and locations.
Helped residents achieve program goals and increase independence.
Completed and submitted clinical documentation in accordance with agency guidelines.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Completed clinical documentation in accordance with agency guidelines.
Improved patient care and daily task efficiency resulting in smoother operations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Monitored and charted fluid intake and output to stay current on patient conditions.
Delivered outstanding care based on physical, psychological, educational and related criteria for patients with neurological disorders.
Kept instruments and equipment clean and effectively sanitized.
03/2018 to 10/2019
Cashier/Customer ServiceFerguson – Doral, FL,
Greeting customers as they enter the building and thanking them as they leave.
Helping customers locate merchandise and look up information for online orders.
Processing returns in accordance with company policy.
Operating the cash register and recording all of the customer’s purchases in the store POS system.
Scheduling customer deliveries.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
07/2016 to 05/2017
Administrative AssistantCommunity College Of Baltimore County – City, STATE,
Providing administrative support to ensure efficient operation of the Math Department.
Support managers and employees through a variety of tasks related to organization and communication.
Responsible for confidential and time sensitive materials.
Schedule meetngs Answer multi-line phone and disburse calls accordingly.
09/2015 to 12/2016
Administrative Assistant – InternBaltimore City Mayor’s Office – City, STATE,
Provide administrative support to the Residential Services Department.
Schedule meetings and events for department, as needed.
Take meeting notes.
Assist with finding funding and recreational programs for inner city youths.
Filing, faxing, copying and other office administrative duties.
Answer phones and greet clients.
Scheduled appointments and events, including coordinating venue space and catering services.
Managed incoming and outgoing mail, filing and meeting coordination.
Generated documents including office correspondence and reports. Processed accounting, purchasing and budget documentation including accounts payable and accounts receivable support.
Maintained appointment and event calendars for executives and department heads.
Assisted with special projects supporting sales and marketing campaigns.
Responded to inquiries via email, telephone and social media platforms.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Directed customer communication to appropriate department personnel.
Conducted and initialized background checks for potential employees.
Education and Training
Expected in 2026
Bachelor of Science: Biology, Criminal Justice Estimated Towson University - Baltimore, MD, GPA:
Expected in 2022
Associate of Science: Biology, Criminal Justice Community College of Baltimore County - Catonsville, MD, GPA:
Expected in 2015
High School Diploma: Woodlawn High School - Oaks, MD GPA:
Certifications
ABA trained
Basic Life Support HCP-CPR (Adult/Child/Infant/Choking) Automated External Defibrillation /First-Aid -(2021)
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