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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

OBJECTIVE: To obtain a position with an organization that allows opportunities for growth and advancement.

Skills
  • MicroSoft Windows: Work, Excel, PowerPoint & Outlook. Type 45wpm
  • Administrative support
  • Cash register
  • Copying
  • Faxing
  • Filing
  • POS
  • AWS
  • Recording
  • Scheduling
  • Answer phones
  • Patient scheduling
  • Patient histories
  • Data entry
  • Patient feeding
  • Patient toileting
  • Patient skin and nail care
  • Clinical data
Experience
02/2020 to Current
Clinical Assistant 1 Sportsman's Warehouse Spokane Valley, WA,
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted patients with basic care and provided excellent service.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Aided in clinical care and maintained patient well-being across several areas and locations.
  • Helped residents achieve program goals and increase independence.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Completed clinical documentation in accordance with agency guidelines.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for patients with neurological disorders.
  • Kept instruments and equipment clean and effectively sanitized.
03/2018 to 10/2019
Cashier/Customer Service Ferguson Doral, FL,
  • Greeting customers as they enter the building and thanking them as they leave.
  • Helping customers locate merchandise and look up information for online orders.
  • Processing returns in accordance with company policy.
  • Operating the cash register and recording all of the customer’s purchases in the store POS system.
  • Scheduling customer deliveries.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
07/2016 to 05/2017
Administrative Assistant Community College Of Baltimore County City, STATE,
  • Providing administrative support to ensure efficient operation of the Math Department.
  • Support managers and employees through a variety of tasks related to organization and communication.
  • Responsible for confidential and time sensitive materials.
  • Schedule meetngs Answer multi-line phone and disburse calls accordingly.
09/2015 to 12/2016
Administrative Assistant – Intern Baltimore City Mayor’s Office City, STATE,
  • Provide administrative support to the Residential Services Department.
  • Schedule meetings and events for department, as needed.
  • Take meeting notes.
  • Assist with finding funding and recreational programs for inner city youths.
  • Filing, faxing, copying and other office administrative duties.
  • Answer phones and greet clients.
  • Scheduled appointments and events, including coordinating venue space and catering services.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Generated documents including office correspondence and reports. Processed accounting, purchasing and budget documentation including accounts payable and accounts receivable support.
  • Maintained appointment and event calendars for executives and department heads.
  • Assisted with special projects supporting sales and marketing campaigns.
  • Responded to inquiries via email, telephone and social media platforms.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Directed customer communication to appropriate department personnel.
  • Conducted and initialized background checks for potential employees.
Education and Training
Expected in 2026
Bachelor of Science: Biology, Criminal Justice Estimated
Towson University - Baltimore, MD,
GPA:
Expected in 2022
Associate of Science: Biology, Criminal Justice
Community College of Baltimore County - Catonsville, MD,
GPA:
Expected in 2015
High School Diploma:
Woodlawn High School - Oaks, MD
GPA:
Certifications
  • ABA trained
  • Basic Life Support HCP-CPR (Adult/Child/Infant/Choking) Automated External Defibrillation /First-Aid -(2021)
  • CPR /AED/FIRST-AID (Adult/Child/Infant/Choking) AED/Injury & Universal Precautions-(2021)

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Resume Overview

School Attended

  • Towson University
  • Community College of Baltimore County
  • Woodlawn High School

Job Titles Held:

  • Clinical Assistant 1
  • Cashier/Customer Service
  • Administrative Assistant
  • Administrative Assistant – Intern

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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