clinical assistant resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Personable Office Administrator with 17 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat workplace environment.

  • Attention to detail
  • Effective communication
  • Professional and mature
  • Maintains confidentiality
  • Medical terminology
  • Managing materials
  • Document filing
  • EMR / EHR
  • Data entry
  • Medical office administration
Work History
11/2019 to Current
Clinical Assistant Mainegeneral Health Gardiner, ME,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Assisted patients with basic care needs
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients
06/2018 to 11/2019
Sterile Processing Technician, Lead Tech Columbia University New York, NY,
  • Prepared instruments for sterilization and performed decontamination procedures
  • Recorded biologicals and test results
  • Ordered and restocked supplies for decontamination and surgical areas
  • Wrapped trays, instrument packs and sets
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans
  • Closely collaborated with OR team to make necessary improvements and satisfy surgery needs
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints
  • Continually maintained and improved company's reputation and positive image in markets served
  • Certified that equipment and supplies were properly maintained for quality patient care and safety
  • Participated in facility surveys and inspections made by authorized governmental agencies
  • Reviewed documentation for compliance with requirements and accuracy of information
06/2003 to 06/2018
Executive Administrative Assistant Pacific Medical Centers Huntington Beach, CA,
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination
  • Processed accounts receivable and accounts payable
  • Contacted customers regarding unpaid and underpaid accounts to resolve any issues
  • Assisted with receptionist duties, and file organization
  • Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time
  • Communicated with customers to identify and resolve outstanding payments
  • Established a QuickBooks accounting system to reflect accurate financial records
  • Tracked financial progress by creating quarterly and yearly balance sheets
  • Managed and responded to all correspondence and inquiries from customers and vendors
  • Reconciled company bank, credit card and line of credit accounts
  • Prepared and distributed payroll.
10/2012 to 02/2013
Dental Assistant Southern Chester County Family Dentistry City, STATE,
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
Expected in 2019 to to
Certificate: Certified Registered Central Service Technician
IAHCSMM - Chicago, IL
Expected in 2018 to to
Certificate: Phlebotomy
NHA - Leawood, KS
Expected in 2013 to to
Certificate: Dental Assisting
YTI Career Institute - Lancaster, PA
Expected in 2011 to to
Pre-Nursing: Nursing
Delaware County Community College - Media, PA
  • IAHCSMM Certified CRCST
  • DANB Certified Dental Assistant
  • NHA Certified Phlebotomist
  • American Heart Assoc. BLS Provider CPR

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Resume Overview

School Attended

  • NHA
  • YTI Career Institute
  • Delaware County Community College

Job Titles Held:

  • Clinical Assistant
  • Sterile Processing Technician, Lead Tech
  • Executive Administrative Assistant
  • Dental Assistant


  • Certificate
  • Certificate
  • Certificate
  • Pre-Nursing

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