Clinical Application Analyst Resume Example
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CLINICAL APPLICATION ANALYST
- https://www.linkedin.com/in/dawn-cone-9aba0a192
Professional Summary
Clinical Laboratory Scientist with nineteen years of experience in healthcare field. For the last four years, my specialty has been as a Clinical Application Analyst for Cerner EHR. Excellent reputation for resolving problems, improving customer satisfaction, and assisting in overall operational improvements. Knowledgeable innovator known for using rational and critical-thinking to recommend new technologies to enhance existing systems and introduce new systems. Accurate, reliable, conscientious and focused on the timely, quality completion of job tasks. Works well under pressure and time constraints within high-volume environment.
Skills
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Work Experience
05/2013 to Current
Clinical Application AnalystTift Regional Medical Center – Adel , GA
- Implement applications, and processes to assist clinicians with management of data in patient care and provision of health care
- Maintain changes to referential data, across applications assigned
- System customization, application implementation and development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows
- Provide technical support, diagnosis of application errors and troubleshooting with system issues
- Design and implement educational material to support end-user training
- Active member of clinical content team – consult with physicians, nurses, pharmacists and other health care professionals to evaluate current EHR functionality and develop needed changes by building consensus and using efficient decision-making processes
- Recommend ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems
- Assist with configuration and setup of new users within clinical systems related to EHR
- Research patient data across multiple applications to resolve discrepancies and/or improve work flow
- Serve as resource person for daily operational issues within electronic health record
- Work with other members of team to implement solutions to system related problems to minimize operational impact
- Manage and lead assigned projects that provide enhancements to EHR
- Successfully resolved 95% of assigned service desk tickets within 48 hours
Medical Laboratory Technician Clinical Coordinator and Phlebotomy InstructorWiregrass Georgia Technical College – City , STATE
- Instructed and evaluated students in classroom and laboratory setting
- Interpreted and composed instructions in various forms using software, written communication and hand-drawn diagrams
- Developed, maintained, and evaluated educational materials pertinent to program needs, including student learning outcomes, assessment of courses, assessment of clinical practicums and prepared students for National Board examinations
- Upheld classroom rules and regulations according to campus and department guidelines
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness
- Assisted in development of hybrid Medical Laboratory Technician program. This allowed students to complete classroom assignments off campus
- Increased student enrollment by 20% with hybrid classes
08/2002 to 09/2009
Medical Technologist and Point of Care CoordinatorSmith Northview Hospital – City , STATE
- Demonstrated extensive technical knowledge and skills in all areas of clinical laboratory including hematology, clinical microscopy, immunology, microbiology, chemistry, immunohematology, specimen collection and processing, results reporting, quality assurance, and safety
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs
- Established and monitored point of care testing quality assurance programs and activities to maintain accuracy of laboratory results by implementing use of RALS
- Assisted in collection and handling of quality control statistics, inventory control, and quality improvements
- Trained and oriented new phlebotomist and medical laboratory technicians to perform and interpret tests
- Maintained confidentiality in accordance with Code of Conduct and HIPPA
- Assisted in maintaining state and JACHO compliance
Education
2013
Bachelor of Science: Health Care Science
University of Cincinnati - City
University of Cincinnati - City
- Member of National Honor's Society
2007
Associate of Science: Applied Science
Wiregrass Georgia Technical College - City
Wiregrass Georgia Technical College - City
- Member of National Honor Society
- Nominated as GOAL representative For Wiregrass Georgia Technical College.
2000
High School Diploma
Lowndes High School - City, State
Lowndes High School - City, State
- Graduated in Top 10% of Class
- Elected to President for FFA in 2000.
- Elected to Vice President for FFA in 1999.
Certifications
- ASCP BOR Certified
- Yellow Belt in Lean Six Sigma Deployment
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Resume Overview
School Attended
- University of Cincinnati
- Wiregrass Georgia Technical College
- Lowndes High School
Job Titles Held:
- Clinical Application Analyst
- Medical Laboratory Technician Clinical Coordinator and Phlebotomy Instructor
- Medical Technologist and Point of Care Coordinator
Degrees
- Bachelor of Science : Health Care Science
Associate of Science : Applied Science
High School Diploma
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