Clinical Administrative Coordinator Resume Example Optum360 Inc

CLINICAL ADMINISTRATIVE COORDINATOR

Professional Summary

Skills

Accounts receivable, Coding
Administrative, Project Management
Auditing, Quality
Charts, Receiving
Clerical, Scheduling
Coaching, Teamwork
Interpersonal skills, Excellent written
Oral communication
CPT Coding
CPT
Client
Customer satisfaction
Customer service
Dependable
Diagnosis
Documentation
Fashion
Filling

Financial
Hiring
ICD-9
Insurance
Inventory
Team building
Team-building
Managing
Medical Billing
Medical Terminology
Meetings
Excel
Microsoft Office
Office
Outlook
Power Point
Word
Office Management
Organizational Skills
Payroll
Personnel
Processes

Work History

Clinical Administrative Coordinator, 09/2017 to Current
Optum360 Inc – Charlotte, NC

With progressive experience managing clerical duties, ensuring patients are provided the most effective care possible, and proven ability to aptly work with healthcare technology.
Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments.
Highly organized with strengths in teamwork, team building, prioritizing tasks and managing deadlines., Review medical records and applied charges to patient accounts for selected physician specialties; Abstracts patient data information between hospital systems from patient record with accuracy for clinical and financial purposes; Assign diagnosis, CPT, and HCPC codes according to coding guidelines for assigned physician specialties; Query physicians when necessary; Maintain 95% or higher productivity accuracy as mandated.
Maintained complete documentation for permanent records and auditing purposes.
Establish and develop highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.

Registration Coordinator / Financial Services Rep, 11/2015 to 09/2017
Emory Healthcare – Atlanta, GA

Accounts receivable contractual adjustment and balancing; Identify, investigate and correct errors by following up on missed account information Resolve delinquent accounts by preparing payment plans and monitoring adherence to plans by responsible part; Assisted patients in filling out check-in and payment paperwork.
Compiled and reviewed medical charts.
Accepted co-payments and compiled daily financial records.
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems Develop team communications and information for staff meetings.

Front Desk Manager, 09/2011 to 11/2015
Northside Rheumatology – Atlanta, MI

Developed and implemented office management procedures to include interviewing and hiring process of qualified candidates Increase training efficiency, team productivity and accuracy Established and updated work schedules to account for changing staff levels and expected workloads.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Interpreted management directives to define and document administrative staff processes.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Monitored front areas so that any questions could be responded to quickly and effectively.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Lead Perioperative Clerical Coordinator, 08/2003 to 08/2011
Inova Health System – Fairfax, VA

Collaborate with the Charge Nurse and physician to ensure smooth-running, efficient surgical schedule; Coordinate communication between charge nurse and physicians regarding patient care; Scheduling emergency procedures in emergent fashion for Level 1 trauma hospital; Maintain physician/resident credential verification and update; Review designated surgical documentation for completeness and accuracy; Daily Charge Entry with monthly reconciliation; Generate schedules and reports for multiple departments; Obtain insurance pre-certification and/or authorization; Maintaining inventory and order supplies as needed by staff; Facilitate orientation and training for newly hired staff.

Education

Bachelor of Science: Healthcare Administration, 05/2020
Southern New Hampshire University - Hooksett, NH

High School Diploma: 06/1993
Douglas Byrd Senior High School - Fayetteville, NC
Excellence in customer service providing Inventory Maintenance assistance to co-workers, guest and patients Microsoft Office (Outlook, Power Point, Word, Excel) Proficient medical software experience Office Management Excellent written and oral communication Organizational Skills EDUCATION SKILLS • • • • • • • Relationship builder with remarkable interpersonal skills ICD-10/CPT Coding skills Project Management Level 1 Trauma Hospital knowledge Client Engagement Medical Terminology Healthcare Documentation Health Insurance Payroll Financial Services Medical Coding Medical Billing Auditing ICD-9 Workday

Resume Overview

Companies Worked For:

Optum360 Inc
Emory Healthcare
Northside Rheumatology
Inova Health System

School Attended

Southern New Hampshire University
Douglas Byrd Senior High School

Job Titles Held:

Clinical Administrative Coordinator
Registration Coordinator / Financial Services Rep
Front Desk Manager
Lead Perioperative Clerical Coordinator

Degrees

Bachelor of Science : Healthcare Administration , 05/2020
High School Diploma : 06/1993

Clinical Administrative Coordinator Resume Example

Resume Score: 80%

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