Clinical Administrative Assistant Resume Example
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CLINICAL ADMINISTRATIVE ASSISTANT
Professional Summary
Committed and motivated with exceptional customer service and superb communication and decision-making skills. Smooth and professional telephone voice useful for skillfully managing multi-line systems in fast-paced environments. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks. Strong work ethic and professional demeanor with high levels of integrity, confidentiality, and accuracy. Able to multi-task within strict deadlines while prioritizing urgent needs. Banking experience, including collections of overdrafts and past due loans.
Skills
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Work History
Clinical Administrative Assistant4/6/20 to Current
Fusion Medical Staffing, Omaha , NE
Fusion Medical Staffing, Omaha , NE
- Schedule patient appointments and follow-up visits
- Register patients and verify/update demographics and insurance information.
- Intake and check out of patients
- Ensure copays are collected at time of visit
- Manage patient information in Electronic Medical Records system
- Perform cash account management activities
- Verify insurance information from patients,
- Scan patient records into EMR
- Comply with commercial and Medicaid insurance plan rules for services requiring prior authorization.
- Obtain Medicare ABN for non-covered services
- Create triages within EMR system
- Mail and receive new patient information packets
- Comply with Red Flag Rules for photo identification
- Answer and return phone calls
- Switch phones to night/weekend service
- Perform other duties as assigned
- Adhere to all HIPAA rules and regulations at all times
- Called patients to schedule medical appointments, consistently double-checking information and availability
Human Resources/Payroll Clerk01/2015 to 03/2020
Calhoun County Clerk Of Circuit Court, City , STATE
Calhoun County Clerk Of Circuit Court, City , STATE
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Maintained employee privacy and protected payroll operations with high level of confidentiality
- Reviewed and processed medical, life and disability insurance bills and A/P invoices
- Operated 10-key calculators, computers, printers, copy machines and other office equipment to produce financial, payroll, and personnel documents
- Created and managed HR records, assisted on HR policies development, researched employment regulations, personnel policies, and legal compliance
- Filed Worker's Compensation (WC) claims
- Processed payrolls on bi-weekly basis for more than 70 county employees; Issued tax forms on quarterly & annual basis
- Completed bank reconciliations
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Created reports, correspondence and spreadsheets with Microsoft Office programs
- Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Monitored status of accounts payable to facilitate efficient processing
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank
Assistant Branch Manager/Customer Service Representative11/2005 to 01/2015
Centennial Bank/Wakulla Bank, City , STATE
Centennial Bank/Wakulla Bank, City , STATE
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with bank deposits and other banking transactions, including opening new accounts.
- Answered telephone inquiries and directed calls to appropriate personnel
- Completed timely and efficient administrative functions, including creating correspondence, leading all aspects of maintaining office files, reviewing and distributing reports, creating spreadsheets, receiving and sorting mail, and scanning documents
- Contacted customers daily about collections of overdrawn accounts and sometimes past due loans to formulate payment plans and timeliness of deposits
- Upheld strict financial controls by keeping funds secure and accurately transferring monies
- Met deadlines by proactively managing individual and team tasks
- Produced branch and audit reports
- Completed accurate filings and upheld strict compliance with audit and regulatory agencies
- Reconciled cash drawer with exceptional rate of accuracy and resolved discrepancies
- Trained and directed new hires during department orientations and trained employees on new procedures and software
Education
High School diploma: : 1990
Blountstown High School - City, State
- Graduated with honors
- Coursework in Business Administration
- Member of FBLA (Future Business Leaders of America)
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Resume Overview
School Attended
- Blountstown High School
Job Titles Held:
- Clinical Administrative Assistant
- Human Resources/Payroll Clerk
- Assistant Branch Manager/Customer Service Representative
Degrees
- High School diploma : 1990
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