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Clinical Administrative Assistant Resume Example

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CLINICAL ADMINISTRATIVE ASSISTANT
Professional Summary

Committed and motivated with exceptional customer service and superb communication and decision-making skills. Smooth and professional telephone voice useful for skillfully managing multi-line systems in fast-paced environments. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks. Strong work ethic and professional demeanor with high levels of integrity, confidentiality, and accuracy. Able to multi-task within strict deadlines while prioritizing urgent needs. Banking experience, including collections of overdrafts and past due loans.

Skills
  • Accounting knowledge/skills
  • Administrative and clerical functions
  • Advanced Adobe (PDF)
  • Advanced Microsoft Office
  • Banking
  • Computer proficiency
  • Customer service
  • Data entry
  • Fast learner
  • File and database management
  • Integrity
  • Multi-line phone proficiency
  • Proofreading and editing
  • Strong work ethic
  • Tech-savvy
  • Verbal and written communication
Work History
Clinical Administrative Assistant4/6/20 to Current
Company Name, City, State
  • Schedule patient appointments and follow-up visits
  • Register patients and verify/update demographics and insurance information.
  • Intake and check out of patients
  • Ensure copays are collected at time of visit
  • Manage patient information in Electronic Medical Records system
  • Perform cash account management activities
  • Verify insurance information from patients,
  • Scan patient records into EMR
  • Comply with commercial and Medicaid insurance plan rules for services requiring prior authorization.
  • Obtain Medicare ABN for non-covered services
  • Create triages within EMR system
  • Mail and receive new patient information packets
  • Comply with Red Flag Rules for photo identification
  • Answer and return phone calls
  • Switch phones to night/weekend service
  • Perform other duties as assigned
  • Adhere to all HIPAA rules and regulations at all times
  • Called patients to schedule medical appointments, consistently double-checking information and availability
Human Resources/Payroll Clerk01/2015 to 03/2020
Company Name, City, State
  • Responded to employee questions and requests for information in timely and knowledgeable fashion
  • Maintained employee privacy and protected payroll operations with high level of confidentiality
  • Reviewed and processed medical, life and disability insurance bills and A/P invoices
  • Operated 10-key calculators, computers, printers, copy machines and other office equipment to produce financial, payroll, and personnel documents
  • Created and managed HR records, assisted on HR policies development, researched employment regulations, personnel policies, and legal compliance
  • Filed Worker's Compensation (WC) claims
  • Processed payrolls on bi-weekly basis for more than 70 county employees; Issued tax forms on quarterly & annual basis
  • Completed bank reconciliations
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Created reports, correspondence and spreadsheets with Microsoft Office programs
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Monitored status of accounts payable to facilitate efficient processing
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank
Assistant Branch Manager/Customer Service Representative11/2005 to 01/2015
Company Name, City, State
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with bank deposits and other banking transactions, including opening new accounts.
  • Answered telephone inquiries and directed calls to appropriate personnel
  • Completed timely and efficient administrative functions, including creating correspondence, leading all aspects of maintaining office files, reviewing and distributing reports, creating spreadsheets, receiving and sorting mail, and scanning documents
  • Contacted customers daily about collections of overdrawn accounts and sometimes past due loans to formulate payment plans and timeliness of deposits
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies
  • Met deadlines by proactively managing individual and team tasks
  • Produced branch and audit reports
  • Completed accurate filings and upheld strict compliance with audit and regulatory agencies
  • Reconciled cash drawer with exceptional rate of accuracy and resolved discrepancies
  • Trained and directed new hires during department orientations and trained employees on new procedures and software
Education
High School diploma: : 1990
Blountstown High School - City, State
  • Graduated with honors
  • Coursework in Business Administration
  • Member of FBLA (Future Business Leaders of America)
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Resume Overview

School Attended

  • Blountstown High School

Job Titles Held:

  • Clinical Administrative Assistant
  • Human Resources/Payroll Clerk
  • Assistant Branch Manager/Customer Service Representative

Degrees

  • High School diploma : 1990

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