Clicklist Clerk Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Organization
  • Critical thinking
  • Troubleshooting
  • Basic math
  • Organizational skills
  • Decision-making
  • Reliable and trustworthy
Education and Training
University Of North Dakota Grand Forks, ND Expected in 05/2023 Bachelor of Science : Commercial Aviation - GPA :
  • 3.8 GPA
  • National Gay Pilots Association Member
  • Honor Roll Fall 2019
  • Honor Roll Spring 2020
  • Honor Roll Fall 2020
  • Dean's List Honoree Fall 2019
Kroger - ClickList Clerk
Great Bend, KS, 03/2020 - Current
  • Organized as many as 15 deliveries per hour by smoothly selecting and purchasing items.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Chose top-quality items to fulfill over 80 daily customer orders.
  • Upheld strict deadlines and achieved consistent positive recommendations from customers.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used RF scanner to pick items from bins and complete orders.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
District 145 - Waverly - Color Guard Instructor
Waverly, NE, 04/2020 - 03/2021
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
  • Developed professional relationships with club members.
  • Established and followed through with penalties for breaches of sportsmanship standards.
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
  • Showed athletes proper techniques to avoid injuries.
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Upheld safety of all team members during practice, exercise, game play and down times.
Hilton Worldwide - Front End Assistant
Santa Fe, NM, 12/2018 - 03/2020
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
Maya's Cantina And Grill - Restaurant Hostess
City, STATE, 05/2016 - 01/2019
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped to plan and execute parties for more than 8 guests, including coordinating menus and preparing tables.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
  • Answered telephone to provide dining information and take party reservations.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated with servers about new tables, changes in food availability and customer comments.

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Resume Strength

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Resume Overview

School Attended
  • University Of North Dakota
Job Titles Held:
  • ClickList Clerk
  • Color Guard Instructor
  • Front End Assistant
  • Restaurant Hostess
  • Bachelor of Science

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