Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Accuracy-driven [Job Title] experienced serving clerical needs in [Type] settings with tireless focus on performance optimization and team needs. Positive and upbeat team player with comprehensive knowledge of clerical needs and file management. Excellent communication and prioritization skills. Hardworking and dependable [Job Title] offering [Number]+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support [Type] operations.
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- The core purpose of this position is to ensure the seamless movement of inmates to completion of their education while incarcerated.
- Provide clerical support to the Education Department.
- Respond to inmate’s requests in writing.
- Serve as translator.
- Oversee class scheduling.
- Assist the Inmate Employment Department with payroll Office of Chief Counsel.
- Performed clerical work, including typing, proofreading, computer inputting, filing, checking and recording information on records.
- Sorted and filed documents to predetermined classification, maintaining alphabetical, index and cross-referenced files.
- Typed data from rough drafts and notes to create final copies of materials.
- Analyzed typewritten and printed materials for mistakes, correcting before disseminating.
- Observed deadlines, enabling timely completion of tasks.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- This position served as liaison between the Department of Corrections, Office of Chief Counsel and the public.
- This position works very closely with the Chief Counsel on all legal matters that arise on a day to day basis.
- Organized and maintained documents, files and records.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
- Verified work compliance with applicable regulations, codes and specifications.
- Advised staff and customers through audits and remedy compliance issues.
- Provided support to department by assisting with special assignments and projects.
- Checked adherence to federal and state regulatory requirements by performing quality control reviews of loan packages.
- Improved compliance with government accounting systems and control requirements to maintain eligibility for government contracting.
- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
- Maintained and revised policy procedures for general operation of compliance program.
- Adhered to deadlines in optimizing regulatory and operational performance.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Managed scheduling and payroll for team of 13 staff in busy office.
- Utilized active listening skills to quickly resolve problems and escalated larger issues to [Job Title].
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Supervised team of 12 Clerk 2's and and Clerk 3's, promoting positive work environment through effective communication, active engagement and hands-on assistance.
- Prepared and disseminated public information.
- Collaborated staff to maximize buy-in for customer service and functional initiatives.
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Resume Overview
School Attended
- Harrisburg Area Community College
- East Pennsboro High School
Job Titles Held:
- Clerk Typist 2
- Administrative Officer
- Administrative Officer
- Clerical Supervisor 2
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy