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Clerk Receptionist Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Multi-faceted and resourceful receptionist with expertise in finding solutions to scheduling issues and resolving customer and team conflict. Seasoned professional with expertise in handling client communications.

Skills
  • Documentation and reporting
  • Professional demeanor
  • Customer and client relations
  • Time management
  • Verbal and written communication
  • Mail handling
  • Scheduling
  • Office administration
  • Correspondence distribution
  • Security awareness
  • Organization skills
  • Sorting and labeling
  • Telephone skills
Work History
12/2019 to Current Clerk/Receptionist Eaton Corporation | Troy, IL,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Balanced schedule availability, customer schedules and maximum load levels when scheduling appointments.
  • Kept records in Meditech to maintain patient data by entering and updating information.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Received [Number] in-bound calls and initiated [Number] out-bound daily calls to introduce customers to products and services offered.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected, sorted, distributed and sent mail and packages.
07/2019 to 10/2020 Welder/Machinist Hyatt Hotels Corp. | Richardson, TX,
  • Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.
  • Calibrated flow and pressure settings to build and maintain flames.
  • Effectively managed repair and maintenance scheduled to increase shop organization and equipment longevity.
  • Clamped and tack-welded components to achieve desired configurations.
  • Interpreted verbal and written instructions from work orders and welding blue prints.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Fabricated shop parts directly from blueprints.
  • Used MIG gun arc to melt and deposit metal from electrode to workpieces.
  • Removed rough spots from work pieces with portable grinders, hand files and scrapers.
  • Set up and operated hand and power tools, including shielded metal arc and gas metal arc welding equipment.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Blew out machines, checked welding leads and wiring and changed filters for preventative maintenance.
04/2017 to 07/2019 Waitress Crossroads Diversified Services | Forest Park, GA,
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
  • Prepared beverages and filled food orders for customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
05/2016 to 07/2017 Cashier Murdoch's Ranch And Home Supply | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for Firearm purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Education
Expected in 12/2018 Associate of Science | Welding Montana State University - Northern, , GPA:
Expected in Associate of Science | Welding Big Bend Community College, , GPA:
Hobbies

I love anything to do with the outdoors. I grew up hunting, fishing, hiking and camping. I also am very outgoing and love being the first person everyone sees when walking into the office and, establishing relationships with people in the community.

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84Good

Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Montana State University - Northern
  • Big Bend Community College
Job Titles Held:
  • Clerk/Receptionist
  • Welder/Machinist
  • Waitress
  • Cashier
Degrees
  • Associate of Science
  • Associate of Science