Secretarial Clerk, Marketer, Concierge Assistant, Spanish Language Translator, Driver, Custodian, Caretaker Assistant, Instrumental Music-Therapeutics Assistant/Entertainer, & Health Care Student.
Skills
CPR Training Certified (i.e. renewed in 2019 by The Northwestern University-Palos Heights Community Hospital System; certification training in years 2006, 2010, 2018, & 2019)
Applied Behavioral Analysis' Assistant Training Certification (i.e. renewed in 2010 by Trinity Services, Inc.)
Literacy in Medical Pathophysiology & Pharmacology of Human Diseases & Disorders (i.e. Class coursework formally studied & completed in undergraduate college, nursing home assistance, & health care assistance's mental health assistant-certification training)
Customer service/medical patient courteous (e.g. good listener, empathetic, compassionate, nurturing, open minded, health care solution improvement-seeking, reasonable, etc.)
Classical/blues/jazz/rock guitar & piano instrumentals (e.g. applied, instrumental-rendition performances, original composition developments, & experiences in assisting medical patients with applied, music theory-therapeutics for health care assistance settings by compositional performances on acoustic pianos, acoustic guitars, electric guitars, & electronic synthesizer pianos, etc.)
Experience
Clerk/Marketer/Translator/Driver/Custodian, 2007 - Current Hawkinson Nissan & Kia – City, STATE,
Maintained accountability for building keys, master keys and access cards.
Handled and stored inventory labels, inventory items, & hazardous chemicals safely to prevent injury or illness.
Notified building managers about needed repairs in broken inventory items & cleaning tools to maintain public safety.
Regulated, processed, discarded, and/or transferred old/unused/damaged materials (e.g. old tires & broken vehicle parts) for recycling needs/scrap, and discarded aggregate trash.
Raked leaves, weeded, watered/grew/seeded/fed grass/flowers, shoveled snow, salted ice, cut tree branches, and picked up littering trash/littered garbage to maintain grounds.
Kept business entrances/exits & aggregate building areas clean, tidy and professional in appearance.
Followed company uniform, performance and security policies with every job.
Checked inventory for required supplies lacking in their quantity of stock storage, organized inventory in stock, delivered inventory to business entities of transactions, reported broken/damaged products, & made low-stock re-order lists for needed products low in quantity for inventory shelves, cleaning supply shelves, & first aid kit supplies running out.
Organized custodial closets to easily find equipment and supplies.
Handled, organized, and stored inventory items/chemical cleaning materials in compliance with governmental/EPA Safety Requirements alongside standard operating procedures (to minimize risk).
Addressed maintenance issues such as clogged toilets and burned out light bulbs while reporting more serious conditions to supervisors for attention from maintenance technicians.
Performed deep cleaning duties such as car/truck/sedan cleaning/washing/waxing/glass cleaning/vacuuming/scenting/detailing; aggregate floor buffing, carpet cleaning, glass cleaning, duct cleaning and wall washing on a periodically intermittent basis.
Used digital timekeeping system to document hours worked each day.
Generally cleaned dirtied areas (e.g. ranging from undersides of tables, floors, walls, bathrooms, hallways, desks, parking lot areas, chairs and various other fixtures; discarding scum/trash/garbage, and sanitizing areas, etc.).
Trained dozens of new employees (since 2007) to meet all quality and efficiency goals.
Supported special marketing events by setting up, arranging and removing advertisements, decorations, furniture and supplies.
Prepared inventory for shipment by attaching tags and labels.
Protected sensitive and confidential information from possible data breaches.
Secured items and packages for transport to alleviate damage.
Monitored project progress and presented status to leaders to solve productivity issues.
Utilized tracking systems and documentation to trace cargo on its route.
Reviewed selected addresses for quality control purposes.
Did telemarketing for their BDC briefly (2007-2009) with data entry of excel spreadsheets, phone calls made (gathered customer phone numbers), letters/notes sent to customer emails, carried out bilingual conversations when translating between Spanish & English (i.e. for Spanish-Only Speaking Customers/Spanish Speaking Customers unable to speak/read/write English & English-Only/English-Speaking People Unable to speak/read/write Spanish), & developed inventory purchase appointments for customers (i.e. practicing transaction development as a Business Development Center Liaison)
Spanish Translator/ABA Instructional Assistant, 01/2010 - 07/2010 Trinity Services, Inc. – City, STATE,
CPR Trained & Applied Behavioral Analysis Assistance-Trained (i.e. studied & became certified in both)
Supplied thorough, accurate, and ethical interpreter/translation services for parents/guardians with limited English understandings (i.e. interpretations/translations daily done in written & spoken formats between The Spanish Language & The English Language).
Reviewed and translated professional, formal, neuro-psychological analysis documents, educational progress reports, administrative/parental/guardian legal forms, and aggregate, technical materials.
Maintained confidentiality during interpreting sessions due to sensitive nature of discussions (e.g. confidentiality agreement compliance, arbitration law compliance, etc.).
Performed applied behavioral analysis' methodologies in order to help teach disabled students improvements in their communication, socializing, hygiene, and general-daily living skills in order to reduce pJessicalematic/unhealthy/harmful behaviors at home, in communities, at work, and in school settings.
Traveled to local agencies/educational institution facilities to provide interpreting services for clients, patients, parents/guardians, students, educators/teachers, nurses, doctors, & administrators.
Assisted parents/guardians who struggled with English with educational support services (i.e. translated/interpreted between Spanish & English through PDFs, Microsoft Word Documents, e-mails, phone calls, & open conversations in conference room settings for PTA Meetings, etc.).
Worked successfully with multi-culturally diverse groups of coworkers, nurses, administrators, educators, & parents/guardians in order to accomplish student development goals, translations/interpretations of student progress reports (between Spanish & English), and to address issues related to students with developmental disabilities & parents/guardians who struggled to understand The English Language.
Applied music-therapeutics (i.e. instrumental compositions performed on acoustic guitars & electronic synthesizer pianos) for calming down manic states of disabled students with disabilities
Nursing Home Volunteer/Caretaker Assistant, 06/2009 - 08/2011 Manor Care – City, STATE,
Practiced music therapeutics-assistance by performing soothing, classical music (by acoustic piano instrumentals) for elderly patients (under geriatric care) during their scheduled recreational time(s)
Walked & talked for elderly patients' daily recreational/exercise needs (i.e. helped elderly patients walk slowly &/or moderately for daily aeJessicaics)
Spanish Language & Literature Tutor , 02/2006 - 03/2009 North Park University – City, STATE,
ESL Trainer/Translator: 2006-2009 (e.g. trained Spanish Language Immigrants for U.S. Citizenry Examinations by developing their newly developed literacy in The English Language in order for them to pass their citizenry tests of becoming U.S. Citizens)
Spanish Language & Literature Tutor (e.g. trained university students for beginning, intermediate, &/or advanced skillsets in vocabulary/grammar of reading, speaking, detecting/analyzing international sub-dialect variation branches in accents/phonetics/syntax/morphology, & formal composition writing for The Spanish Language)
Education and Training
Bachelor of Arts: Spanish Language And Literature, Expected in 05/2009 - North Park University - Chicago, IL GPA:
Formal class coursework training in Medical Pathophysiology & Pharmacology of Human Diseases & Disorders (e.g. including, yet not limited to, basic medical terminology, diagnostic symptom criteria, prognosis-solution improvement of treatment-options, & Maslow's Hierarchy of Human Health Needs101)
Study Abroad Program in Michoacán, Mexico (i.e. From January of 2005 through April of 2005):
- Teacher's Assistant for educating students in how to understand, read, write, pronounce, & dialect-analyze The English Language (e.g. grammar, syntax, phonetics, morphology, vocabulary, sub-dialect variant branches, etc.) at a university level, associate's level(s), & at a high school level (i.e. Baden Powell Institute in Morelia, Mexico)
- English tutor for a retirement home (Marist Brotherhood in Morelia, Mexico)
-Advisor over these internships: Dr. Cherie Meacham (Ph.D.) out of North Park University's Department(s) of Literature & Foreign Languages (i.e. resumesample@example.com; 312-330-0684)
Languages
English:
Native/ Bilingual:
Negotiated:
:
Spanish:
Full Professional:
Negotiated:
:
Certifications
CPR Certified (2019 at Northwestern University-Palos Heights Community Hospital)
Applied Behavioral Analysis Assistance Certification (2010 at Trinity Services, Inc.)
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