LiveCareer-Resume

clerk kiosker puller resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Well-rounded Office Clerk possessing excellent clerical and team support abilities who is hardworking and dependable offering 4+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills and willing to learn to help to support a great company such as yours.

Skills
  • Information Confidentiality
  • Materials Organization
  • Order Verification
  • Order Processing
  • Data Entry
  • Spreadsheet Development
  • Team Collaboration
  • Reliable and Punctual
  • Billing and Invoicing
  • Record Sorting and Filing
  • Verbal and Written Communication
  • Mail Sorting and Routing
  • Service-Oriented
  • Problem-Solving
  • Flexible Schedule
  • Microsoft Office
  • Attention to Detail
  • Data Gathering
  • Data Entry and 10-Key
  • Calendar Management
  • Data Recording
  • Customer Satisfaction
  • Payment Collection
  • MS Office
  • Multitasking and Prioritization
  • Self-Motivated
  • Customer Service
  • Filing and Recordkeeping
  • Service Oriented
  • Prioritization and Time Management
  • Problem Solving
  • Creative Thinking
  • Flexible and Adaptable
  • Documentation and Reporting
  • Google Drive
  • Editing and Proofreading
  • Outgoing Mail Preparation
  • Work Prioritization
  • Schedule and Calendar Management
Experience
Clerk, Kiosker, Puller, 09/2021 to 04/2022
Related CompaniesAlbany, NY,
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Documented customer requests with care.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Observed deadlines, enabling timely completion of tasks.
Assistant Manager, Cook, Server, 10/2020 to 02/2021
JB's RestaurantCity, STATE,
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Replenished food items from inventory and rotated ingredients.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Front Desk Clerk, Housekeeping, 04/2020 to 10/2020
Flamingo Motel & SuitesCity, STATE,
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Monitored reservations to track incoming parties and special events.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Created inventory checklists and stocked housekeeping carts daily.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Upsold packages and additional services to customers to drive business revenue.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Helped patrons find entertainment and sporting events, making reservations and enhancing customer experience.
  • Facilitated successful front desk operations for high-volume hotel.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Arranged special accommodations for guests to enhance visitor experiences.
Office Manager, 10/2018 to 11/2019
Coeur D'Alene UpholsteryCity, STATE,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Calculated contributory value of office programs through data entry and statistical analysis.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Managed office inventory and placed new supply orders.
  • Streamlined accounting and technical services for clients to promote satisfaction and increase positive user experiences.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Drafted manuals and resources to identify services to clients.
  • Reduced financial discrepancies by accurately managing accounting documentation.
Education and Training
GED: , Expected in 06/2006 to Martin County High School - Stuart, FL
GPA:
: Secretarial Studies And Office Administration, Expected in to Indian River State College - Ft. Pierce, FL
GPA:

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Resume Overview

School Attended

  • Martin County High School
  • Indian River State College

Job Titles Held:

  • Clerk, Kiosker, Puller
  • Assistant Manager, Cook, Server
  • Front Desk Clerk, Housekeeping
  • Office Manager

Degrees

  • GED
  • Some College (No Degree)

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