Experienced,dedicated, hard working,honest,loyal and dependable individual with exceptional typing and data entry abilities. I am very Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Effective multitasker and planner with good task prioritization and organizational skills. Committed to accuracy and efficiency and for ensuring exceptional customer service across diverse settings. Organized with strong time management and multi-tasking skills. Proven ability to work well with all types of professionals. Looking for new position where attention to detail, honesty and business-oriented mentality will be valued. Personable [Job Title] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
Clear Creek AmanaTiffin , Expected in 05/1986 – –High School Diploma: - GPA:
Work History
City Of Chattanooga - Clerk III Chattanooga, TN, 04/2016 - Current
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Handled high-volume paperwork and collaborated with [Type] department to resolve invoicing and shipping problems.
Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.
Worked closely with [Number] departments to type, edit and format memos with accurate and informative [Type] information.
Optimized system use by preparing training manual for team members covering proper clerical procedures.
Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Assisted customers by answering questions and fulfilling requests.
Validated and processed more than [Number] [Type] files each day with [Number]% accuracy rate.
Received and routed business correspondence to correct departments and staff members.
Sorted mail for delivery.
Posted updated data and changes to system using [Software] and compiled reports on updates every [Timeframe].
Routed more than [Number] calls per day to [Number] staff members.
Aspire Public Schools - Office Assistant South Gate, CA, 08/2014 - 08/2020
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Interacted with customers by phone, or in-person to provide information and directed to desired staff members.
Kept physical files organized for easy updating and retrieval by authorized team members.
Opened and properly distributed incoming mail to promote quicker response.
Processed payments and documented account changes for financial accuracy and transparency.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Processed client rebate reconciliation, reporting and check requests.
Ensured business records were accurate by consistently updating customer information.
Tracked inventory and ordered office supplies
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Organized, stored and retrieved files to enhance management dailey workflow.
Processed invoices and expenses.
Managed smooth processing of outside vendor paperwork to support office productivity.
Received and routed business correspondence to correct departments and staff members.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Took initiative to help upper management with materials needed to help their daily schedules.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Maintained transaction security by verifying payment cards against identification.
Maintained financial accuracy by collecting deposits, fees and payments.
Trained new-hires on cash resgister procedures to better service customers.
Addressed and corrected issues by providing exceptional support and working with Managers to handle advanced concerns.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Completed monthly and quarterly invoice reports for senior management.
Supervised payroll corrections for accuracy and duplications.
Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Managed all monthly invoices for organization of outside companies/vendors and maintained accurate processing and verification.
Chimes - Clerk II Wyomissing, PA, 08/2009 - 07/2016
Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped patients complete meal orders according to dietary restrictions.
Reviewed orders for errors and resolved issues with minimal direction.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
In an 8 hour shift I took an average of 200 calls with assisting patients with ordering their meals while keeping track of dietary needs.
Worked in formula room, following exact measurements per Doctor request.
Department Of The Treasury - Department Manager Alexandria, VA, 01/2004 - 01/2009
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Managed overstocking, restocking and inventory control procedures
Rotated merchandise and displays to feature new products and promotions.
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
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