clerk ii ohio veterans home resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

My career goal is to work for a company I believe has a positive impact on the community it serves. My background in Mass Communications and Media Studies has properly prepared me for any role in line with communication careers. I boast myself as a natural hard worker who leads by example.

  • Labor and Employment Laws
  • Compliance
  • HR Policies
  • Employee Relations Management
  • HR Management
  • Recruiting
  • Employment Law
  • Performance Management
  • Active Listening
  • Speaking
  • Multitasking
  • Event Coordination
  • Strategy Development
  • HIPAA Compliance
  • Adobe Systems Adobe Creative Cloud
  • Adobe Systems Adobe Photoshop
  • Data Entry Software
Clerk II • Ohio Veterans Home, 10/2020 - Current
Ed Napleton Automotive Group Augusta, GA,
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Answered multi-line telephone system in setting and routed calls across-person exchange.
  • Used well-developed skill set, including expert communication to improve relationships with others.
  • Implemented practical file system, promoting smooth data gathering and presentation creation.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Pulled and organized requested documentation.
Front Desk Professional, 08/2019 - 11/2020
Ascc Superior, AZ,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Offered exceptional services and support to team members and guests, maximizing productivity and client satisfaction.
  • Cultivated professional relationships with clients through active response and dedicated assistance, improving customer retention.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Fundraising Coordinator, 08/2019 - 11/2020
Faneuil Port Saint Lucie, FL,
  • Oversaw the advancement of all activities related to an increase of general donations and fundraising events.
  • Had success in building true relationships with not only potential donors and sponsors, but also my community.
  • Used a variety of marketing, public relations, and negotiation
  • Practiced creative/professional design and writing
  • Created social media content and assisted in website building
  • Raised awareness and attracted donors through marketing campaigns.
  • Determined potential donors through research.
  • Worked closely with senior leadership to establish funding objectives and devise workable development plans.
  • Developed projections for annual revenues, including donations, sales and grants to support cash flow management.
  • Developed insightful fundraising materials for newsletters and websites to attract sponsorship opportunities.
Supervisor, 03/2016 - 08/2018
Erie Island Sores And Properties Island Adventures City, STATE,
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Monitored equipment, checked supplies and coordinated staff to meet expected demand.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Provided ongoing training to address staff needs.
Education and Training
Bachelor of Arts: Mass Communications/Media Studies, Expected in 04/2019
Wright State University - Dayton, OH,
Status -
  • Completed coursework in psychology, communication and journalism.
  • Regional Student Emmy Recipient
  • 3.5 overall GPA, 3.66 GPA in communication-related classes

Professional Certificate in Human Resources and Talent Management - Michigan State University (June 2021)

  • Human Resource Talent Strategy
  • Building High-Performance Organizations
  • Developing Organizational Culture

Certificate in Diversity and Inclusion in the Workplace - ESSEC Business School (April 2021)

Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Wright State University

Job Titles Held:

  • Clerk II • Ohio Veterans Home
  • Front Desk Professional
  • Fundraising Coordinator
  • Supervisor


  • Bachelor of Arts

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