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Clerk Ii Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Seeking a challenging position in the medical field, where I can utilize my excellent customer services skills to enhance the productivity of the company.
Skills
  • Customer Oriented
  • Excellent social skills
  • Exceptional Communicative skills
  • Cash handling
  • Reliable team worker
  • Delivers excellent customer service
  • Quick learner
  • Friendly and helpful
  • Microsoft Office proficiency
  • ​Excel spreadsheets
  • Organized
  • Honest, trustworthy, and punctual
  • Excellent multi-tasker
  • Strong attention to detail
  • Fast and efficient service worker 
  • 45 wpm
Education
Sam Houston State University Huntsville, TX Expected in Current Bachelor of Science : Nursing - GPA :
  • Coursework in
    -Human Anatomy
    -Psychology
    -Inorganic and Environmental Chemistry
    -Intro to Biomedical Statistics
  • Dean List of Fall 2014
Huntsville High School Huntsville, TX Expected in 2014 High School Diploma : - GPA :
  • Top 10% of class
  • Honor Graduate
  • Presidential Scholar
  • Member of:
     -National Honor Society
    -National Technical Honor Society
    -Mu Alpha Theta
  • Nominated Athletic Trainer of the Year 2013
Work History
City Of Rochester - Ny - Clerk II
Rochester, NY, 06/2016 - Current
  • Helped distribute employee notices and mail around the office
  • Located missing file materials
  • Entered numerical data into databases in a timely and accurate manner
  • Composed and drafted all outgoing correspondence and reports for managers
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Train other staff members to perform work activities, such as using computer applications
  • Organized files, developed spreadsheets, faxed reports and scanned documents
  • Directed calls to appropriate individuals and departments

Shake Shack - Team Member
Saint Louis, MO, 05/2015 - 07/2015
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Routinely answered customer questions regarding merchandise and pricing.Asked open-ended questions to assess customer needs.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Assembled food orders while maintaining appropriate portion control
Taco Bell - Team Member Trainer/Safety Champion
City, STATE, 05/2012 - Current
  • Communicates ideas and concerns to management team in a constructive manner
  • Obtained all necessary signatures from workers for payroll
  • Documented business requirements, functional specifications and training procedures.
  • Make sure training activities meet restaurant training plans
  • Take necessary steps to meet customer needs and effectively resolve food service issues
  • Communicates openly and honestly with the management team during each shift to ensure it runs smoothly
  • Greets each customer with friendly eye contact
  • Performs all transactions in a cordial, efficient and professional manner.
Accomplishments
  • Nominated Employee of the month
  • Efficiently served more than 60 satisfied customers during an average shift at the drive up window
  • Built reputation for working successfully with previously unhappy customers
  • Became go-to staff member for resolving problems
  • Successfully trained over 20 employees.

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Sam Houston State University
  • Huntsville High School
Job Titles Held:
  • Clerk II
  • Team Member
  • Team Member Trainer/Safety Champion
Degrees
  • Bachelor of Science
  • High School Diploma