Additional Computer Skills:
Receive, classify, reconcile, consolidate, and summarize documents and information, maintain records of documents processed and monitor to assure completion, compile regular and special reports, following generally established formats and procedures. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Created PowerPoint presentations used for business development. Posted open positions on company and social media websites. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Maintained and reserved the executive conference room calendar. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Still working as needed seasonally, assisting customers with their tax preparation needs. Greeted customers as they entered office. Preparing weekly reports, answering phones, and providing requested information. Facilitating job fairs, scheduling appointments and classes, and updating customers' information on computer database. Performing inventory control and ordering supplies. Preparing and submitting tax returns to IRS. Assisting customers with their IRS audits. Interviewing, hiring, training, scheduling, supervising, and evaluating staff. Performing budgeting and payroll duties. Preparing, updating, and maintaining records and files. Resolving problems to ensure customer retention and satisfaction. Following all standards, rules, regulations, procedures, practices, policies, guidelines, and codes to ensure safety, efficiency, and codes.
Account Management, Bookkeeping, Budget,
Maintain Calendar, Clerical, Computer Proficiency, Computer Hardware,
Conferences, Data Collection, Database, Data Entry, Presenting, Creative
Problem Solving, Documentation, Email, Executive Management Support, Filing,
Letters and Memos, Microsoft Office Suite, Minute Taking, Multi-Task
Management, Organizational Skills, Prioritization, Research, Scheduling,
Spreadsheets, Telephone Skills, Time Management, Type 50 WPM, Vendor Management
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