LiveCareer-Resume

clerk cashier resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I'm a mom who has been an intern in a small metaphysical shop to better understand how small business and that part of the community operates. I loved all aspects of it. I learn fast. I'm loyal. I'm reliable.

Update May 31, 2021 I can only work after 9am as my daughter as to get on the bus

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • POS systems
  • Payment processing
  • Customer assistance
  • Cash drawer balancing
  • Loss prevention
  • Issue resolution
  • Liquor regulations and compliance
  • Scanner operations
  • Merchandise restocking
  • Cash register operation
  • Credit and cash transactions
  • Ordering and stocking
  • ID verification
  • Cash management
  • Product recommendations
  • Bank deposits
  • Effective customer upselling
  • Coin counting
  • Returns and exchanges
  • Training and mentoring
  • Precise
  • Quality control
  • Great eye for detail
  • System troubleshooting
  • Data entry
  • Excellent spelling skills
  • Proofreading and editing
  • Strong listening talents
  • Time management
  • Working collaboratively
  • Work ethic
  • Relationship building
  • Planning
  • PPE use
  • Organizational skills
  • Multitasking
  • Calendar Management
  • Schedule and calendar management
  • Support services
  • Document control
  • Product and service understanding
  • Project Management
  • Administrative duties
  • Strong problem solver
  • Proofreading
  • Mail management
  • Excel spreadsheets
  • Inventory replenishment
  • Meeting planning
  • Great eye for detail
  • Data entry experience
  • Critical thinking
  • Troubleshooting
  • MS Office
  • Conflict resolution
  • Training & Development
  • Customer service
  • Friendly, positive attitude
  • Paperwork processing
  • Paperwork management
  • Paperwork preparation
  • Coordinating paperwork
  • Filing paperwork
  • Paperwork submission
  • Arranging paperwork
  • Paperwork filing
  • Reliable and trustworthy
  • People skills
  • Bookkeeping
  • Schedule management
  • Confidential document control
  • Data evaluation
  • Social media management
  • Appointment scheduling
  • Inventory supplies
  • 10-key proficiency
  • Data organization
  • Meeting logs management
  • Administrative operations
  • Flexible working hours
  • Analytical
  • Communication
  • Flexible
  • Basic math
  • Problem resolution
  • Microsoft Office
  • Computer skills
  • Project planning
  • Effective customer communication
  • Client support and assistance
  • Client meetings
Education and Training
Finger Lakes Community College Canandaigua, NY Expected in 04/2022 ā€“ ā€“ Associate of Applied Science : Human Services - GPA :
Experience
Petco - Clerk/Cashier
Johnson City, NY, 05/2020 - 05/2021
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
Xerox - Verizon Customer Care Representative
City, STATE, 11/2015 - 02/2017
  • Provided high level of quality control, eliminating downtime to maximize revenue.
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Mitigated financial discrepancies, accurately executing computer-generated monetary, costs, reimbursements and concessions data.
  • Documented conversations with customers to track requests, problems and solutions.
  • Built client rapport, accurately processing repair invoices and claims while troubleshooting financial discrepancies through completion.
  • Coordinated logistics and verified equipment shipment pricing and availability.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Saved costs, effectively negotiating contractor bids for optimal pricing.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
  • Maximized revenue by proactively building and managing key customer relationships.
  • Supervised and motivated customer service teams to maximize business performance.
  • Reduced downtime, authorizing diagnosis and managing equipment repair and replacement through delivery.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Enhanced client retention by driving product benefits and features and preferred supplier information delivery around client needs.
  • Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
  • Enhanced customer satisfaction ratings by effectively resolving issues.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Diminished process lags, training new hires on customer service protocols and best practices.
Walmart - Fresh Sales Associate
City, STATE, 07/2010 - 10/2015
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Negotiated and closed deals with minimal oversight.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

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Resume Overview

School Attended

  • Finger Lakes Community College

Job Titles Held:

  • Clerk/Cashier
  • Verizon Customer Care Representative
  • Fresh Sales Associate

Degrees

  • Associate of Applied Science

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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