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clerk resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Well-rounded Office Clerk possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Skills
  • Customer Service
  • Clerical Support
  • Mail Sorting and Distribution
  • Time Management
  • Data Entry
  • Flexible and Adaptable
  • Reliable and Punctual
  • Appointment Scheduling
  • Information Confidentiality
  • Prioritizing Work
  • Verbal and Written Communication
  • Documentation and Reporting
  • Issue Resolution
  • Organizing and Categorizing
  • Problem-Solving
Experience
10/2022 to Current
Clerk Department Of The Treasury Lafayette, LA,
  • Communicated with customers and employees to answer questions or explain information.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Processed sales transactions to prevent long customer wait times.
  • Contacted customers regarding account updates and potential problems.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Filed correspondence and reports in accordance with corporate classification system.
  • Coordinated company records and resources to assist team members with special projects.
  • Answered telephones, directed calls and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
  • Delivered messages and ran errands.
  • Copied, sorted and filed records of office activities and business transactions.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Completed work schedules, managed calendars and arranged appointments.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Completed and mailed contracts, invoices or checks.
01/2019 to 08/2022
Office Clerk Genuine Parts Company Elmsford, NY,
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Managed client communication, scanning documents and distribution of mail.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Processed payments daily, verifying cards and giving change for cash payments.
01/2015 to 12/2018
Private Teacher The Bray's Residence City, STATE,
  • Differentiated instruction according to student skill level.
  • Established and enforced rules for behavior and procedures to maintain order among student.
  • Engaged student and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Graded projects, exams and assignments to track student progression.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
01/2011 to 12/2014
Private Teacher Cross Roads Learning Center City, STATE,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Graded projects, exams and assignments to track student progression.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Graded student papers and assignments to track student progression.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Developed lessons, activities and materials to cover required course material.
  • Maintained safe, clean and organized classroom environment.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
Education and Training
Expected in 05/2006 to to
High School Diploma:
Alcorn Central High School - Glen, MS
GPA:

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Resume Overview

School Attended

  • Alcorn Central High School

Job Titles Held:

  • Clerk
  • Office Clerk
  • Private Teacher
  • Private Teacher

Degrees

  • High School Diploma

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