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Clerk Resume Example

Resume Score: 80%

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WE
CLERK
Professional Summary
Work History
Lafayette Parish Sheriff Office - ClerkLafayette, LA09/2007 - 08/2016
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.20
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Crestview Of Opelousas - Property ManagerOpelousas, LA01/2003 - 08/2007
  • Organized and participated in 2 meetings on twice a month basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Managed operations and leasing of upscale community of nearly 36 executive apartment homes.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Compiled maintenance and repair requests for submission to 3 department and reached out to local contractors for bid proposals.
  • Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Communicated effectively with owners, residents and on-site associates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Kept meticulous records of all correspondence between management and tenants.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Collected and maintained careful records of rental payments and payment dates.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Performed background checks on over 500 apartment applicants.
  • Distributed and followed up on tenant renewal notices.
Housing Authority City Of Houston - Housing CounselorHouston, TX05/1996 - 10/2002
  • Answered over 50 customer communications per day via telephone, email and web chat.
  • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Received and submitted customer payments to further reduce open account balances.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled 100 calls per day to address customer inquiries and concerns.
  • Worked with 500 customers to understand needs and provide Section 8 service.
  • Resolved 60 problems, improved operations and provided exceptional client support.
  • Drove operational improvements which resulted in savings and improved profit margins.
Accomplishments
  • Welcome to Dropbox! Keep your files safe Take your stuff anywhere Send large files Work on files together Learn how to get started with Dropbox: Keep your files safe Dropbox lets you save photos, docs, videos and other files — all in one place — and automatically backs up your stuff.
  • So if your computer breaks down or you leave your phone on the train, your stuff is safe.
  • On Windows or Mac 1.
  • Make sure you've installed the desktop app on your computer.
  • 2.
  • Drag and drop files into the Dropbox folder.
  • That's it! Add files to your Dropbox WINDOWS 1 continued home MAC On iOS or Android 1.
  • Tap the More actions menu (...) icon in the top right corner.
  • 2.
  • Choose Upload File (in iOS) or Upload here (in Android).
  • 3.
  • Select the location you'd like to upload files from.
  • 4.
  • Select the files you'd like to add, and then tap Upload.
  • IOS ANDROID continued On dropbox.com 1.
  • Sign in to dropbox.com.
  • 2.
  • Click the blue Upload file button at the top of the window.
  • 3.
  • Choose the file you'd like to add and click Open.
  • 4.
  • Or, just drag and drop files directly into your web browser.
  • Home WEB Save your photos and docs to Dropbox, and access them on any computer, phone, or tablet with the Dropbox app.
  • Every file you save to Dropbox is automatically synced to all your devices, so you can get to your stuff from anywhere.
  • Take your stuff anywhere 2 Get the desktop app Get the iOS app Get the Android app continued Install the desktop and mobile apps home Need to send a file.
  • Just add it to your Dropbox, share a link to it, and you're done.
  • No matter how large the file is, anyone with the link can view or download a copy — even if they don't have a Dropbox account.
  • On dropbox.com 1.
  • Sign in to dropbox.com, and find the file or folder you'd like to share.
  • 2.
  • Hover over the file or folder, and click the Share button that appears.
  • 3.
  • Enter the email addresses of the people you want share a file with and click Share.
  • Or click Copy link to share with anyone, even if they don't use Dropbox.
  • You can copy and paste the link into an email, instant message, or wherever you'd like people to access it.
  • Send large files 3 continued home Share a link to a file On Windows or Mac 1.
  • Install the Dropbox desktop app if you haven't already.
  • 2.
  • Open your Dropbox folder, and find the file or folder you'd like to share.
  • 3.
  • Right-click on the file and select Copy Dropbox Link.
  • The link will be copied automatically.
  • Just paste it wherever you'd like.
  • Continued home Collaborate on presentations and docs — without emailing files back and forth.
  • Just create a shared folder and add other people to it.
  • When you edit a file in a shared folder, everyone instantly gets the latest version on their devices.
  • On dropbox.com 1.
  • Sign in to dropbox.com, and click on the Sharing tab on the left side of the window.
  • 2.
  • Choose New shared folder at the top of the window, select I'd like to create and share a new folder, then click Next.
  • 3.
  • Enter a name for your shared folder, then click Next.
  • Work on files together 4 continued Set up a shared folder home 4.
  • Enter the email addresses of the people you want to invite.
  • 5.
  • Add a personal message and set Can edit or Can view permissions, and then click Share.
  • Continued home You're all set to use Dropbox.
  • Get started now, and let us know what you think on Twitter.
  • Hooray, now you're a Dropbox all-star! 5 continued home See more tips and tricks Check out our Help Centre to learn how to recover old versions of files, save space on your computer with Selective Sync, and explore other advanced features.
  • Dropbox also includes a number of security tools to help you further protect your account and data.
  • Visit our Security page to learn how to create a strong, unique password, enable two-step verification, and adjust your security settings.
  • There's even more to Dropbox Need more space or extra sharing controls? Learn more about Dropbox Plus.
  • Looking for a better way to collaborate at work.
  • Learn more about Dropbox Business.
  • Happy Dropboxing! home.
Skills
Education
Forest Brook Senior High SchoolHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Lafayette Parish Sheriff Office
  • Crestview Of Opelousas
  • Housing Authority City Of Houston

School Attended

  • Forest Brook Senior High School

Job Titles Held:

  • Clerk
  • Property Manager
  • Housing Counselor

Degrees

  • High School Diploma

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