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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Self-motivated Office Clerk with proven track record of managing administrative operations. Prioritize tasks, compile data for reports and perform multiple with minimal oversight in busy settings. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.

Skills
  • Billing and invoicing
  • Schedule and calendar management
  • Spreadsheet development
  • Customer satisfaction
  • Administrative tasks
  • Database management
Experience
08/2021 to Current
Clerk Freeman Health System Pittsburg, KS,
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Documented and routed business correspondence to manage office paperwork.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and information.
  • Managed customer complaints and rectified issues to complete satisfaction.
07/2021 to 07/2021
Clerical Assistant Scott-Mcrae Automotive Group Round Rock, TX,
  • Documented and routed business correspondence to manage office paperwork.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments.
02/2005 to 08/2010
Lead Residential Instructor Learning Tree City, STATE,
  • Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
  • Helped residents with activities of daily living, grooming and feeding.
  • Dispensed medications and documented passes to update individual records.
  • Assisted individuals with completing daily appointments by helping with mobility and transportation needs.
  • Created opportunities for residents to build and exercise coping skills for common triggers and situations.
  • Acknowledged issues and identified and implemented most effective solutions.
  • Delivered training sessions to staff members both in-person and via webinar-based instruction.
  • Educated training personnel with courses, enabling staff to correctly handle job tasks.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Provided positive and welcoming experience when collaborating with adults and children.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
  • Observed fellow educators in classroom to learn new teaching techniques.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Researched new teaching tools and resources to use in classroom.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Implemented assessment tools to evaluate student progress and identify weak points.
Education and Training
Expected in
: Nursing Assistance
Achievement Center - Opelika Al,
GPA:
Expected in 04/2020
N/a: Business And Management Training
Madix Lean Class - Eceletic,
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from floor to lead , in less than 12-months
  • Drove 100% improvement in less than 2 weeks profits
  • Very fast learner mostly hands on if shown to me correctly can remember anything easly

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Resume Overview

School Attended

  • Achievement Center
  • Madix Lean Class

Job Titles Held:

  • Clerk
  • Clerical Assistant
  • Lead Residential Instructor

Degrees

  • Some College (No Degree)
  • N/a

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