LiveCareer-Resume

clerk resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Self-motivated Office Clerk with proven track record of managing administrative operations in USPS sector. Prioritize tasks, compile data for reports and perform with minimal oversight in busy settings. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Billing and invoicing
  • Spreadsheet development
  • Customer satisfaction
  • Schedule and calendar management
  • Mail sorting
  • Database management
  • Verbal and writing communication
  • Handling payments
  • Driver communications
  • Quality control
  • Peer relationships
  • Processing mail
  • Administrative tasks
  • Team collaboration
  • Document editing
  • Scheduling and calendar management
  • Database entry
  • Scanning and copying
  • Advanced MS Office Suite knowledge
  • Professional and mature
  • Transcribing correspondence
Experience
Clerk, 02/2017 - 11/2021
Geo Group Inc. Dallas, PA,
  • Processed sales transactions to prevent long customer wait times.
  • Documented and routed business correspondence to manage office paperwork.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Organized computer-based information to minimize errors.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
  • Copied, scanned and filed documents to maintain office records.
  • Assisted customers by answering questions and providing information about products and parcels.
  • Responded to requests by preparing and sending files and documents.
  • Sorted and distributed mail to internal staff and prepared outgoing mail.
  • Wrote, recorded and proofread business communications, documents and data.
  • Prepared and issued purchase orders, invoices and statements.
  • Generated regular reports such as daily carrier intake, timely scan reports, over saw 4 smaller offices.
Wait Staff Member, 07/2006 - 11/2018
Healthcare Services Group Knightdale, NC,
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
Certified Nursing Assistant, 06/2014 - 08/2016
Solaris Healthcare New Port Richey, FL,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Delivered nursing assistance to residents in 48-bed long term care facility.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures by setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming, and washing.
  • Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted over 48 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Obtained and documented vital signs, collected lab specimens and drew blood under supervision of charge nurse.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
  • Assisted physicians with examinations and patient scans during diagnostic processes.
  • Completed daily patient charting on computer.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals.
  • Monitored fluid intake and output levels to evaluate electrolyte imbalances.
  • Performed passive range of motion, simple dressing changes, skincare, and glucose testing.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
  • Administered medications, monitored edemas and took blood and other body fluid samples for diagnostic purposes.
  • Used sterile techniques to prepare patients for procedures.
  • Facilitated games and other activities to engage long-term patients.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Performed inventory by monitoring expiration of medical supplies and medications.
  • Assessed patients' physical and mental conditions by thoroughly assessing medical histories and communicated to patients to base trust.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Triaged patients by phone and provided general assistance for basic and advanced needs.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Explained various warnings, side effects and dosage requirements of medications.
  • Cultivated strong value-added relationships with patients by delivering medical expertise.
Education and Training
High School Diploma: , Expected in 05/2011
-
Penn Foster - Scranton, PA,
GPA:
Status -
Associate of Science: Business Administration And Management, Expected in 05/2025
-
Gogebic Community College - Ironwood, MI
GPA:
Status -

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Resume Overview

School Attended

  • Penn Foster
  • Gogebic Community College

Job Titles Held:

  • Clerk
  • Wait Staff Member
  • Certified Nursing Assistant

Degrees

  • High School Diploma
  • Associate of Science

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