- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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Hilton Worldwide – Carrollton, TX,
- Processed all sales transactions promptly to prevent long customer wait times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Observed all deadlines, enabling timely completion of tasks.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Contacted customers about changes or updates in accounts and communicated potential problems.
American Dining Creations – Wentzville, MO,
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Maintained highest standards of conduct and service to support company reputation.
- Weighed, ground and packed coffee per customer orders.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Designed and printed menus, recipes and promotions and offers.
- Increased sales by arranging merchandise in innovative and eye-catching displays.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Increased special item sales by creating daily menus with changing specials.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
- Developed knowledge of teas, including growing practices and flavor profiles.
- Greeted guests with pleasant smile and superior customer service.
- Operated headset to take orders from drive-thru, detailed costs to customers and collected payments, returning coin, bills, payment cards and receipts.
Loews Hotels – Boston, MA,
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Maintained highest standards of conduct and service to support company reputation.
- Educated customers on beverage menu items and provided samples of daily brews.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Merchandised display cases and promoted prepared foods.
- Weighed, ground and packed coffee per customer orders.
- Created complex, hand-crafted beverages based upon customer preferences.
- Developed knowledge of teas, including growing practices and flavor profiles.
United States Postal Service, USPS – City, STATE,
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
The Bronx School For Law Government And Justice - The Bronx, NY,
Gateway Community College - New Haven, CT
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Resume Overview
School Attended
- The Bronx School For Law Government And Justice
- Gateway Community College
Job Titles Held:
- Clerk
- Barista Shift Supervisor
- Barista
- Mail Handler Assistant
Degrees
- High School Diploma
- Some College (No Degree)
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