Clerk resume example

• Delivered expert clerical support for 8-15 staff members, including management, by handling a wide range of responsibilities and special projects with minimal direction

• Received, maintained and routed all electronic customer work requests generated by an internally based website designed in Cold Fusion

• Entered payroll for 8-15 employees while preserving the required records needed for compiling monthly overtime lists

• Prepared all mileage and expense reimbursement forms for employees, and management, obtained necessary signatures and electronically routed to the appropriate departments

• Created yearly shop work orders in addition to customer work orders using Empac, a Citrix based program; entered and maintained all work orders, purchase orders and vendor information in an Excel Spreadsheet for use by CMF Employees

• Matched, verified and routed invoices requiring management approval using People Soft EFS

• Uploaded Contractor Charge Tickets daily into the CPS database for monthly accruals and budget reporting

• Organized and managed a large paper filing system which held work order requests, auto cad drawings, notes, details and specs sent by all internal work requesters and customers

• Alerted employees to company announcements, upcoming events, union notices and safety business pertinent to the shop by posting and maintaing all employee boards

• Prepared PowerPoint presentations for management which were used to showcase and support new shop business

• Transcribed, prepared and distributed meeting minutes for the Quarterly Apprentice Committee Meetings

• Stored all computer software programs used in our shop, worked with the IT Department to troubleshoot multiple computers and printers used by the employees

• Ordered and maintained all inventory of office supplies

• Received and routed employee telephone calls using a PA system

• Remained vigilant of record retention policies for all business files

• Set up any technology used for employee meetings and troubleshot any electronic issues prior to scheduled meetings

• Drafted and executed any/all forms needed to support shop efficiency

• Maintained and printed electronic calendar for management and employee use

• Prepared and managed confidential employee files