SEARCH

Clerk Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
NA
CLERK
Summary

Enthusiastic Head Cashier bringing 10 years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring. Successful in teaching junior employees how to maximize performance.

Skills
  • Store opening and closing
  • Able to lift 40 pounds
  • Customer relations
  • Payment processing
Experience
Clerk / Sacco's Meat Market - Elizabeth, NJ08/2015 - 10/2019
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Completed orders of all sizes according to customer preferences, improving patron retention by %.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Protected food from spoilage by storing according to safety procedures.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 70% boost in revenues.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Documented and entered special orders for event catering and party trays .
  • Accepted and processed cash, check, card and mobile payments, maintaining 99% accuracy rate.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
Cake Decorator /Counter Server / Caribe Bakery - Elizabeth, NJ09/2013 - 08/2015
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Managed cash till, secured extra cash and processed credit, debit and check payments to complete customer orders.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Assembled and served meals according to specific guest requirements.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Reviewed orders against receipts so guests received requested items.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Poured hot beverages and filled soft drink cups to deliver to waiting guests.
  • Assisted customers, including answering questions and preparing orders.
  • Assembled, prepared, decorated and frosted average of 20 cakes per shift.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Produced frostings and creams for cakes and other edibles.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
Head Cashier / Seabras - Springfield / Elizabeth/ Roselle, NJ02/2009 - 09/2012
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Supervised more than 10 cashiers and associates to maximize performance, efficiency and service levels.
  • Counted and balanced cashier drawers.
  • Managed cashier shifts and breaks.
Education and Training
Ituzaingo High School - Montevideo , Uruguay.10/2000High School Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sacco's Meat Market
  • Caribe Bakery
  • Seabras

School Attended

  • Ituzaingo High School

Job Titles Held:

  • Clerk
  • Cake Decorator /Counter Server
  • Head Cashier

Degrees

  • Ituzaingo High School - Montevideo , Uruguay. 10/2000 High School Diploma

Similar Resumes

View All
Clerk-resume-sample

Clerk

EZ-Mart

Henderson, Texas