LiveCareer-Resume

clerk resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

A hardworking employee with customer service, telephone contact and time management abilities. Devoted to giving every customer a positive and memorable experience. Well-qualified administrative professional, learned excellent typing skills in entering data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies, and managing records going into detail with employees in the IRS, if an issue arise. I was taught with a great detail of on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. First years as a clerk, was fully successful, on my performance evaluation. I was required to to provide explanations to specific inquiries initiated by employees, requiring what supplies they need to perform they job task with great detail and satisfaction to tax payer.

Skills
  • Mail sorting
  • S
  • Customer service
  • Administrative tasks
  • Peer relationships
  • Professional and mature
  • Fee assessments
  • Legal codes and laws knowledge
  • Providing excellent customer service over the phone with the IRS team, by communicating in detail the items needed to review tax information.
  • Research
  • analyze
  • Call
  • Telephone contact with employee,administration and customers
  • Training and development
  • Data entry
  • Provides explanations to specific inquiries initiated by individuals who need help with preparing taxes, or requesting information from the IRS or Tax Examiners.
  • Professional telephone voice
Experience
Clerk, 08/2022 - Current
Mhm Services, Inc. San Luis, AZ,
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • I followed confidentiality rules to preserve data quality and reduce potential information compromise also talking on the phone when talking on the phone in the IRSI participated in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
  • I looked for and analyzes all available information applicable with providing in-depth that were issues that needed to be explained in detail and takes corrective actions needed to close accounts, explained the correct actions to take tax examining team.
  • Delivered excellent customer service in detail, in person or over the phone explaining to tax examiners, basic tax law and regulations, and basic collection techniques and enforcement actions, in order to advise, inform, assess and collect tax information so my team of tax examiner's could provide the best customer service.
Tax Examining Technician, 12/2020 - 07/2022
Department Of The Treasury New Windsor, NY,
  • Researched accounts with reported discrepancies.
  • Checked completeness of information when processing applications and transactions.
  • Promoted high customer service by resolving problems with knowledgeable and friendly service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • I participated in detail, in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
  • Kept records of customer interactions and tax examiners or transactions, thoroughly recording details of inquiries.
  • I listened in detailed as a tax examiner of the enforcement actions that may be taken if the tax payers fail to meet commitments to file return and/or pay tax liabilities.
  • I researched in detail for all available information applicable to specific and well-defined collection issues and takes corrective actions needed to delivered excellent customer service to a tax payer.
Patient Safety Sitter, 01/2018 - 01/2020
Cook Children's Health Care System Flower Mound, TX,
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Responded in detail to emergency medical calls, security calls, or fire alarms.
  • Delivered excellent customer service in answering patient call signals, signal lights or intercom systems to determine patient needs, also participated in on the job training.
  • I researched in detailed all available information applicable to specific and well-defined collection issues and takes corrective actions needed for patient safety.
  • Carried messages or documents between departments.
Teacher's Assistant, 01/2016 - 01/2020
Puc National Pacoima, CA,
  • Deliver excellent customer service to teachers with instruction and provided clerical support for diverse needs in great detail.
  • Established positive customer service with fostering relationships with students, parents, fellow teachers and school administrators.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students with great detail, to obtain the best education as possible.
  • I participated in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to teachers, parents and students.
  • I had telephone contact with parents and/or their guardians about in great detail about the student progress. I was required to provide explanations to specific inquiries initiated by teachers, and admin to generated by notices, or internally generated assignments.
Education and Training
Associate of Arts: Business, Expected in 05/2017
-
Ashford University - San Diego, CA
GPA:
Status -
Bachelor of Arts: Early Childhood Education, Expected in 05/2016
-
Ashford University - San Diego, CA
GPA:
Status -
Additional Information
  • Was rated fully successful on my first year as a unit clerk on my performance evaluation.

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Resume Overview

School Attended

  • Ashford University
  • Ashford University

Job Titles Held:

  • Clerk
  • Tax Examining Technician
  • Patient Safety Sitter
  • Teacher's Assistant

Degrees

  • Associate of Arts
  • Bachelor of Arts

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