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clerk 2 Resume Example

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CLERK 2
Summary
Seeking a professional and challenging career where my customer service experience, education, and can do attitude will be utilized at my highest performance and not only satisfy my supervisor(s), but contribute to the success of the company
Core Qualifications
  • MS Office Suite 2003 (Word, Excel, PowerPoint, Access, Outlook)
  • Medisoft Software
  • Medical Billing and Coding
  • Health Claims Examination
  • Positive Attitude
  • Supervisory Experience
  • Typing and Ten Key (Touch)
  • Customer Service Oriented
  • Cash Handling Experience
  • Child Care
  • Child Management
  • Bus Atendent
Achievements

Developed advanced physical filing system to handle high-volume paperwork needs for growing department.Managed call flow, Promoted to Call Center Manager, Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Education and Training
Pursuing a Certificate in Computer Medical Billing and CodingDecember 2006MTI College of Business and Technology

Course with emphasis placed upon medical terminology, medical office procedures, health claims examination and processing, medical billing and insurance coding. Training also includes computer operation, software applications, word processing, spreadsheets and Windows operating system.

Professional Experience
clerk 208/2014 to Current
Company NameCity, State

Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries .Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Oversaw scheduling for the day-to-day activities of transportation employees. Evaluated operational records and made scheduling adjustments to maximize efficiency.

RTO Bus Aide01/2012 to 08/2014
Company NameCity, State
  • To assist with different routes as needed an also supervise in daily routines of drivers and aides.
  • Ride the bus and assure a safe and orderly ride.
  • To assist students with seating, assistive devices, safety and behavioral concerns.
  • To provide the driver with support as needed, both during routine activities and during emergencies.
Bus Aide01/2007 to 01/2012
Company NameCity, State
  • Ride the bus and assure a safe and orderly ride.
  • To assist students with seating, assistive devices, safety and behavioral concerns.
  • To provide the driver with support as needed, both during routine activities and during emergencies.
Shift Leader01/2006 to 01/2007
Company NameCity, State
  • Provided an enthusiastic attitude for customers and staff; responsible for cash and credit transactions, daily audits, and balancing of cash register before and after each shift; supervised and trained staff; knowledge of back, front, and drive-thru procedures; entered deposits into the restaurant's system; checked projections on product in an hourly basis; responsible for opening or closing restaurant; attended customer's concerns with a positive attitude.
Crew Member01/2005 to 01/2006
Company NameCity, State
  • Assisted customers with their dining purchases; handled cash and credit card transactions; worked quickly to get orders out in a timely manner; knowledge of cooking procedures; practiced safety measures all the time.
Asst. Manager01/2004 to 01/2005
Company NameCity, State
  • Provide excellent customer service; handled cash and credit transactions; worked in a fast paced environment where the ability to multitask was a must; performed opening and closing procedures; supervised staff and trained staff; assigned duties in order to maintain work area cleaned, stocked, and organized; enhanced performance by providing motivation and delegating responsibilities.
Shift Leader01/2002 to 01/2004
Company NameCity, State
  • Provided an enthusiastic attitude for customers and staff; responsible for cash and credit transactions, daily audits, and balancing of cash register before and after each shift; supervised and trained staff; knowledge of back, front, and drive-thru procedures; entered deposits into the restaurant's system; checked projections on product in an hourly basis; responsible for opening or closing restaurant; attended customer's concerns with a positive attitude.
Cashier01/1999 to 01/2003
Company NameCity, State
  • Assisted customers with their dining purchases; handled cash and credit card transactions; worked quickly to get orders out in a timely manner; knowledge of cooking procedures; practiced safety measures all the time.
Skills
Ten Key, Cash Handling, cash register, Child Care, closing, cooking, credit, excellent customer service, Customer Service, drivers, fast, insurance, Medical Billing, medical terminology, Medisoft, Access, Excel, MS Office Suite, office, Windows operating system, Outlook, PowerPoint, Word, Coding, safety, spreadsheets, Supervisory Experience, Typing, word processing
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Resume Overview

School Attended

  • MTI College of Business and Technology

Job Titles Held:

  • clerk 2
  • RTO Bus Aide
  • Bus Aide
  • Shift Leader
  • Crew Member
  • Asst. Manager
  • Cashier

Degrees

  • Pursuing a Certificate in Computer Medical Billing and Coding December 2006

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