Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

I'm a well organized, personable goal-oriented individual. Solid team player with an upbeat, positive attitude and motivated to maintain customer satisfaction to make any company success. I enjoy being around people and making a difference in their lives. I always give a 100% in any job or task that I am given.

  • Customer satisfaction
  • Billing and invoicing
  • Schedule and calendar management
  • Handling payments
  • Customer service
  • Training in food handling preparation
  • CPR/First-aid certified
  • Training and coaching
  • MS Office
03/2020 to Current
Clerk Jones Lange Lasalle Inc. Clearlake, CA,
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Counted drawers at the start and end of shifts to validate daily records and uphold accounting accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Helped customers locate and select appropriate merchandise throughout the store.
  • Collected merchandise from the store and searched back-end locations for customer purchases.
  • Received product orders, unloaded merchandise, and arranged store stock into appealing displays.
  • Answered phone calls to assist customers with questions and orders.
  • Helped customers find specific products, answering questions, and offering advice.
08/2017 to 02/2020
Lead Infant Teacher Kindercare Greenville, NC,
  • Changed diapers, used bibs, and monitored behaviors to maintain good hygiene for each child.
  • Organized and led activities to promote physical, mental, and social development.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Followed safe feeding guidelines and parental requests for breastmilk, formula, and solids.
  • Maintained tidy, clean, and safe environments for children.
  • Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Developed professional relationships with parents, teachers, directors and therapists.
04/2017 to 07/2017
Cook Fountainhead Development North Pole, AK,
  • Set up and performed initial prep work for food.
  • Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Replenished food items from inventory and rotated ingredients to use the oldest products first.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Weighed, measured, and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner.
  • I washed and put away all dishes I used throughout my shift.
07/2012 to 03/2017
Manager Chick-Fil-A Fort Worth, TX,


  • Oversaw employee hiring, training, and monthly schedules.
  • Prepared reports and daily deposits for the business.
  • Assisted customers with product usage and troubleshooting issues.
  • Orchestrated meetings with staff and build interpersonal relationships.
  • Manage an office budget to handle all needs, including cleaning supplies, laundry products, and other expenses.
  • Processed invoice payments and recorded information in the account database.
  • Handled past due accounts, including collections and status reports.
  • Implemented Quickbook software to improve billing efficiency and accuracy.

Laundry Mat:

  • Cleaned and assisted with preventive maintenance of washers, dryers, and other equipment.
  • Maintained correct equipment settings such as spin speed, temperature, and fill level to avoid machine issues and stoppage. Worked with technicians to correct malfunctions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Cleaned and maintained the bathrooms and laundry mat.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Applied specific treatments to handle different types of stains.

Dry Cleaning Service:

  • Set up and activated customer accounts.
  • Greeted customers, collected items, and recorded contact information.
  • Attached tags to identify customer items.
  • Printed customer bills and processed payments using acash register.
Education and Training
Expected in 05/2004
High School Diploma:
Wabaunsee Sr High School - Alma, KS

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Resume Overview

School Attended

  • Wabaunsee Sr High School

Job Titles Held:

  • Clerk
  • Lead Infant Teacher
  • Cook
  • Manager


  • High School Diploma

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