Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Skills
Switchboard Operation
Data Recording
Data Entry and 10-Key
Flexible and Adaptable
Multitasking and Prioritization
Self-Motivated
Materials Organization
Data Gathering
Team Collaboration
Verbal and Written Communication
Mail Sorting and Routing
Outgoing Mail Preparation
Equipment Troubleshooting
Staff Training
Work History
01/2020 to 11/2021
ClerkMolina Healthcare Inc. – Los Angeles, CA,
Received and routed business correspondence to correct departments and staff members.
Strategically distributed administrative tasks amongst employee staff and provided guidance to promote performance.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Trac system database.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Managed Timesheets
Responsible for check requisitions.
Maintained accounting files organized.
Scanning providers invoices.
03/2018 to 12/2019
Site SupervisorTemco – Louisville, KY,
Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Initiated onsite safety program and properly trained team members to decrease injuries.
Delivered reports to Trac Systems to detail project updates and likely completion dates, noting delays and causes.
Maintained records and logs of work performed and materials and equipment used.
Inspected cleanliness of common areas and offices.
Coordinated internal office relocations.
Binding machines, shrink-wrap machines, paper cutter, bindery equipment and drill machines.
Managed repair request and placed purchase request
Supported the reception desk.
Sort mail by department, location or category.
Keep records of incoming packages.
11/2014 to 03/2018
Patient Service Advocate 2Jones Lange Lasalle Inc. – Gresham, OR,
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Reviewed and corrected claim errors to facilitate smooth processing.
Compiled and reviewed medical charts.
Reviewed daily care slips for doctors.
Explained plans for treatment and payment options.
Balanced deposits and credit card payments each day.
Educated patients on medicine and at-home healthcare tools.
Facilitated communication between patients and various departments and staff.
Helped address client complaints through timely corrective actions and appropriate referrals.
Followed document protocols to safeguard confidentiality of patient records.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Recommended service improvements to minimize recurring patient issues and complaints.
Organized patient records and database to facilitate information storage and retrieval.
Worked with patients to ascertain issues and make referrals to appropriate specialists.
Translated treatment and or instructions for Dentist.
Used Nextgen to schedule appointments.
01/2013 to 11/2014
Mailroom ClerkMorgan Stanley – City, STATE,
Weighed letters and packages and calculated costs based on classification, weight and destination.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
