cleaning professional resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated, seasoned professional seeking full time employment. Reliable, honest, and trustworthy. Results driven, strong organization skills, detail oriented, structured and fantastic at multitasking. Exceptional written and verbal communication. Eager and always ready to learn and try new things as well as taking on challenge. Able to work independently efficiently and effectively under pressure and high stress situations. Great team player. Outstanding ability communicating with empathy, able to de-escalate with a focus to find solutions that work well for all involved.
Skills
Public Safety
Company Quality Standards
Conscientious and Detail-Oriented
Safety Measures
Safety Standards
Guest Satisfaction
Maintaining Building Security
Facilities Inspection
Damage Prevention
Positive Team Player
Industrial Equipment Operation
Supply Inventory Management
OSHA Standards
Site Inspection and Evaluation
Facility and Site Cleaning
Productivity and Time Management
Inventory Restocking
Hazardous Chemicals
Providing Feedback
Reading Comprehension
Special Event Support
Hospitality Environments
Supply Replenishment
Publicity Appearances
Hospitality Management
Daily Facility Operations
Hazardous Waste and Disposal
Professional Development
PPE Safety
Social Perceptiveness
Guest Inquiries
Daily Workflows
Laundry Management
Testing Devices
Proper Storage Procedures
Special Requests
Checklists and Recordkeeping
New Employee Training
Cash Control
Containment Procedures
Patient Admission
Adaptable and Flexible
Daily Progress Reports
Daily Facilities Cleaning
Room Arrangements
Work History
06/2010 to CurrentCleaning Professional Bryanlgh Medical Center | Grand Island, NE,
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Used time management and efficient cleaning methods to meet deadlines.
Delivered quality customer service to address urgent needs and cleaning requests.
Organized and used industrial cleaning products following strict safety procedures.
Handled equipment, chemicals and materials properly and with caution.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Emptied trashcans and transported waste to collection areas.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Completed routine floor stripping, sealing and finishing.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Maintained optimal supply levels to meet daily and special cleaning needs.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Maintained floor cleaning and waxing equipment.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Worked alongside other cleaners to complete jobs in corporate office buildings.
02/2017 to 06/2019Billing SpecialistValley Health | Ranson, WV,
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Performed targeted collections on past due accounts aged over Number days.
Applied more than Number payments per week.
Worked with Job title and assisted Job titles to properly apply customer remittances.
Responded to customer concerns and questions on daily basis.
Executed billing tasks and recorded information in company databases.
Used data entry skills to accurately document and input statements.
Managed invoicing and payment processing operations.
Handled account payments and provided information regarding outstanding balances.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
Managed efficient and accurate processing of invoices and check requests for Number of locations.
Collected data to complete detailed financial reports for stakeholders and management.
Reconciled past due accounts achieving Number% reduction in outstanding invoices.
Posted data and kept other records concerning costs of goods or services or shipment of goods.
Assisted management with implementing new accounting software program.
Promoted consistent accuracy of billing information by reconciling Number accounts monthly.
Verified accuracy of accounts payable payments, resulting in Number% reduction in payment errors and check reissues.
11/2013 to 05/2016Dietary ClerkBenchmark Senior Living | Hartford, CT,
Focused on satisfying patients' food service needs and dietary requirements.
Delivered patient meal trays, beverages, snacks and floor stock.
Printed menus, tray tickets, tallies and nourishment labels.
Built relationships to promote collaborative environment.
Checked trays on tray line for accuracy, temperature and appearance.
Served meals to residents in accordance with established schedules and dietary procedures.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Distributed food during busy peak periods to drive customer satisfaction.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Reported and documented resident changes in consumption or behaviors.
Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Educated clients about long-term health benefits of balanced diets and exercise programs.
Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
Assessed individual nutritional risk and status by interviewing patients, Action and Action.
Established and maintained thorough and updated nutritional information, Type and Type data.
Referred patients to appropriate outpatient settings for additional diet education and support.
Conducted individualized nutritional assessments based on laboratory tests and Type data.
Maintained Type systems for menu management and nutritional data.
Led educational presentations for Type groups on topics of nutrition and wellness.
Organized and planned medical nutrition therapy for Number patients and residents.
Reviewed and interpreted important lab results and explained implications to patients.
Planned, directed and monitored clinical functions of Job title staff.
Led weekly nutrition classes for Type control, Type and Type.
09/2013 to 05/2016Environmental Services HousekeeperHealthSouth Rehabilitation | City, STATE,
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Practiced established infection control methods to reduce risks to patients, families and medical staff.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Documented and reported necessary facility and building repairs observed.
Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
Restocked room supplies such as facial tissues for personal touch with every job.
Disposed of trash and recyclables each day to avoid waste buildup.
Verified cleanliness and organization of storage areas and carts.
Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
Removed waste paper and other trash from premises to designated area.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Operated power equipment tools such as backpack vacuums and floor sweepers.
Kept building entryway glass clean and polished for professional presentation.
Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Completed linen and supply orders
Daily meetings to arrange scheduling
Education
Expected in 05/2016 to to Diploma | Manatee Technical College, Bradenton, FLGPA:
Expected in 06/2016 to to Bachelor Of Applied Science | Criminal Justice Indiana University - Purdue University Fort Wayne, Fort Wayne, INGPA:
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