LiveCareer-Resume

cleaning professional resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Capable Construction Laborer experienced in operating and maintaining equipment to support job site needs. Physically strong and fit with good time management abilities and dexterity to support skilled work.

Motivated construction laborer committed to learning and implementing skilled trades and meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust.

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Basic Carpentry
  • Interpersonal Skills
  • Building Customer Trust and Loyalty
  • Data Entry
  • Customer Service
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Data Gathering
  • Transaction Processing
  • Resolving Issues
  • Training Experience
  • Account Updating
  • Call Documentation Skills
  • Customer Communications
  • Verbal and Written Communication
  • Communicating With Clients
  • Professional Telephone Voice
  • Order and Refund Processing
  • Calm and Professional Under Pressure
  • De-escalation Techniques
  • Customer Retention Strategies
  • Customer Account Management
  • Providing Customer Support
  • Quality Assurance Optimization
  • Responding to Difficult Customers
  • Inbound Phone Call Management
  • Understanding Customer Needs
  • Upselling Products and Services
  • Customer Data Confidentiality
  • Needs Assessment
  • Technical Troubleshooting
  • Payment Processing
  • Upbeat and Positive Personality
  • Call Documentation
Experience
Cleaning Professional, 08/2021 - 03/2022
Cable Services Company, Inc. Williamsport, PA,
  • My duty is the help families and companies have a very clean and sanitary environment
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Created inventory checklists and stocked housekeeping carts daily.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Performed frequent inspection and maintenance activities according to client expectations.
  • Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
  • Responded to emergency cleaning requests to meet client expectations.
  • Took rugs and mats outside to remove dust and dirt.
  • Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on daily basis.
  • Followed company uniform, performance and security policies with every job.
  • Kept business entrances clean, tidy and professional in appearance.
  • Used digital timekeeping system to document hours worked each day.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Washed exterior and interior windows and trim, using ladders to access elevated windows.
  • Trained multiple new employees to meet quality and productivity goals, boosting customer satisfaction rating 100%.
Laborer, 02/2019 - 08/2021
Fedex Cross Border Wayne, NJ,
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Conserved resources, reducing material use according to product specifications.
  • Operated drills and other equipment to perform light fabrication for product assembly.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Read plans, instructions or specifications to determine work activities.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Assisted with diverse construction challenges to help team and customer.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Executed construction tasks from detailed written and oral instructions.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Worked productively as lead or helping team member and drove customer satisfaction.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
Package Handler, 06/2018 - 06/2019
The Edge Fitness Clubs Derby, CT,
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Loaded completed orders on pallets according to delivery numbers.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Palletized boxes to increase movement and shipment efficiency.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Protected company inventory by maintaining and organizing storage areas.
  • Assisted in loading delivery trucks with prepared packages.
  • Operated power tools and special machinery to move, pick up and store products.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Logged packaging activities and filed reports in company databases.
  • Communicated information to customers regarding shipping times, insurance options and delivery costs.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Secured items in truck by strapping over protective padding.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to package handler.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Used scanners to track parcel information, condition or receipt.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Planned and followed most direct route to save time and mileage on company trucks.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Childcare Provider, 01/2013 - 01/2018
Self Employed Services City, STATE,
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Secured indoor and outdoor premises to protect children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Recorded child behavior, food and medication information for supervisors.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Maintained organized and clean classroom and play areas.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Incorporated music and art activities to encourage creativity and expression.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Education and Training
High School Diploma: , Expected in 05/2016
-
Push Academy - Denver, CO,
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Push Academy

Job Titles Held:

  • Cleaning Professional
  • Laborer
  • Package Handler
  • Childcare Provider

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: