claims coordinator resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Current nursing student at Drexel University seeking a nursing assistant position to further develop my skills to become a nurse. I am a loyal, collaborative, hard worker with a steadfast commitment to quality care and preventative care advocacy. Having over 8 years of experience in various health care settings has allowed me to develop excellent communication skills and maintain a strong reputation for achieving high levels of patient satisfaction

Skill Highlights

Patient focused care

Compassionate and trustworthy caregiver

Mobility assistance

CPR/AED certification

Problem resolution

Acute and rehabilitative care

Medical terminology knowledge

Staff training/motivation/development

Health and wellness education

Computer proficiency

  • Collaboration: collaborated with physicians to plan and implement patient care.
  • Patient Education: educated patients about medical procedure steps, recovery measures and medication instructions.
  • Compliance: maintained compliance with regulatory standards by OSHA.
  • Reporting: prepared regular charts on patient's health related history, medication restrictions and allergies.
  • Physician Support: consistently praised by physicians for efficient assistance in minor surgical procedures and patient handling.
  • Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.
Professional Experience
11/2009 to 04/2015 Claims Coordinator National Financial Partners Corp. | Bedford, NH,
  • Advise policyholders on claims as well as workers compensation laws and subject numbers
  • Design PowerPoint presentations to be used in safety & loss prevention as well as risk management seminars
  • Develop an easy yet efficient electronic claim form for our policyholders to report injuries
  • Implement a system in claims reporting to allow interpretation and illustration of accident trends in the restaurant industry for accident prevention
11/2013 to 09/2014 Physical Therapy Technician Common Spirit | Little Falls, MN,
  • Instruct, motivate, safeguard and assist patients practicing exercises and functional activities, under direction supervision of licensed physical therapists
  • Prepare treatment area for patient by changing linens and disinfecting equipment and treatment tables
  • Administer active and passive manual therapeutic exercises, modalities such as hot and cold packs and electrical stimulation, light laser therapy and cervical traction using the occipital occivator
  • Assist in transportation of patients to and from treatment areas by providing standing support
  • Monitor and track patient progress by recording walking time and distance, measuring mobility and performing prescribed exercises and strengthening techniques onto WebPT
  • Perform clerical duties, by taking inventory, ordering supplies, answering the telephone, taking messages, providing and entering patient intake forms, scheduling appointments and collecting payment
07/2012 to 12/2013 Physical Therapy Aide/Trainer Banner Health | Fort Collins, CO,
  • Educate patients by demonstrating proper use of equipment and exercise routines.
  • Administer modalities under direct supervision of a physical therapist such as application of hot & cold packs as well as electrical stimulation.
  • Safeguard, assist and facilitate transportation of patients through their therapeutic exercises.
  • Confer with the physical therapists on the patients' condition in order to modify treatment for further development.
12/2007 to 08/2009 Receptionist Kerry Jiyeon Chung, D.D.S. LLP | City, STATE,
  • Handled billing receivables, insurance documentation, data entry using company database program (Dentrix), and filing of patient records.
  • Managed front desk by greeting patients, scheduling appointments, and answering phone calls.
  • Responsible for setting up, cleaning the operatories, and sterilizing the dental instruments.
  • Assisted the doctor in the surgical room.
Education and Training
Expected in December 2010 Bachelor of Science | Human Development Binghamton University, Binghamton, NY GPA:

Human Development with a concentration in Physical Therapy

Expected in Current Bachelor of Science | Nursing Drexel University, Philadelphia, PA GPA:



CPR/AED for Professional Rescuers and Health Care Providers


Excellent interpersonal skills, Time management, Detail-oriented, Effectively interacts with patients and families, Medical terminology, Rehabilitation, Charting and record keeping, HIPAA Compliance, Private Practice experience, Clinical Experience, People skills, Advanced problem-solving, Account management, Active Learning, Client Relations, Computer Proficiency, Coordination, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Filing, Scheduling, Prioritization, Risk Management, Internet Research, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills

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Resume Overview

School Attended

  • Binghamton University
  • Drexel University

Job Titles Held:

  • Claims Coordinator
  • Physical Therapy Technician
  • Physical Therapy Aide/Trainer
  • Receptionist


  • Bachelor of Science
  • Bachelor of Science

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