|
|
•Perform all types of complex adjustments including closed, denied, and simple adjustments
•Meet Quality and Productivity requirements
•Ensure Provider Satisfaction through Maintaining accurate documentation in ORS
•Provide assistance to Providers with status updates and follow-up work needed for resolving and closing issues
•Identify and resolve anticipated Provider issues to prevent future calls
•Maintain proficiency in all technical applications (technical skills and system knowledge)
•Comply with all current policies and procedures
10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Management Support, Internet Research, Report Transcription, Research, Scheduling, Spreadsheets, Telephone Skills, Time Management, Typing, Vendor Management, Writing, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
School Attended
Job Titles Held:
Degrees
© 2021, Bold Limited. All rights reserved.