(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Self-motivated Civil and criminal Clerk with a proven track record of managing administrative operations in the Criminal justice sector. Prioritize tasks, compile data for reports and perform evictions, small claims, debt claims as well as criminal court with truancy and other traffic violations with minimal oversight in busy settings. Proficient with Microsoft Word as well as other components of Microsoft office. I am a Detail-oriented deputy-clerk offering a twelve-year career in the criminal justice adult and juvenile settings. I am very articulate and patient with strong collaboration skills. I am also very well known for balancing efficiency and accuracy.

  • Civil procedures
  • Civil law
  • Civil law knowledge
  • Texas rules of civil procedure
  • Civil Justice
  • Knowledge of civil procedure
  • Civil procedure knowledge
  • Civil and criminal laws
  • Civil process completion
  • Familiarity with civil procedure
  • Criminal Law Procedures
  • Knowledge of Criminal Procedure
  • Criminal law in regards to Class C, Class B, and Class A misdemeanors
  • Authority to issue misdemeanor as well as felony warrants
  • Worked closely with the Titus County Sheriff's Office as well as Mount Pleasant Police Department
Ashford University San Diego, CA Expected in 2019 Master of Science : Law Enforcement Administration - GPA :
Ashford University San Diego, CA Expected in 2017 Bachelor of Science : Social and Criminal Justice - GPA :
Work History
Mitek Industries, Inc. - CIVIL DEPUTY CLERK
Roseville, CA, 04/2013 - Current
  • Communicated with customers daily to request information to ensure completion of paperwork
  • Monitored key dates to ensure information is obtained by deadlines
  • Provided administrative support to the justice of the peace in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts
  • Provided supportive link between external customers and internal operations
  • Entered invoice and payment information into database, maintaining strict security protocols to minimize unauthorized party access
  • Counted cash drawer at end of shift and prepared bank deposits
  • Met with supervisor weekly to discuss cases and brainstorm new strategies
  • Interacted pleasantly with customers and warmly greeted patrons upon entrance to office
  • Reconciled bank statements and credit cards monthly
  • Coordinated schedules with Justice of the Peace to keep projects on time and within budgets
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
City, STATE, 05/2007 - 12/2013
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
  • Responded to inquiries from thegeneral public regarding court appearance, trial dates, judicial procedures and fines
  • Marked and preserved exhibits introduced into evidence in court proceedings
  • Enforced criminal and civil procedures to maintain overall data integrity
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
  • Restocked paper products and condiments at self-service areas during periods of downtime
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
  • Conducted roll calls, polled jurors and swore in interpreters, witnesses, defendants and jury members
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
  • Prepared and filed financial statements such as balance sheets and income statements
  • Wrote error-free and professional correspondence on behalf of court system
  • Updated case files to reflect court changes, maintaining confidentiality and accuracy
  • Examined legal documents and assured adherence to laws and court procedures
  • Reviewed and analyzed violent crime reports to identify crime trends
  • Conducted hearings to make decisions on claims and cases
  • Entered invoice and payment information into database, maintaining strict security protocols to minimize unauthorized party access
  • Contacted customers to assess needs and deliver solutions
  • Produced and filed more than five court reports per week with unparalleled accuracy
Cypress Home Care,Inc. - Receptionist Administrative Assistant
City, STATE, 02/2001 - 05/2007
  • Produced and distributed team newsletters, email updates and other forms of communication
  • Screened visitors and calls to minimize disruption for office personnel
  • Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages
  • Received and routed incoming mail and packages to team members, facilitating timely communication and efficient operations
  • Monitored guests, issued badges and tracked activities to maintain optimal building security and protect staff from unauthorized persons
  • Set up and maintained physical and electronic filing systems
  • Created agendas, took minutes and prepared Case Manager report documents for meetings
  • Coordinated activities for office with hirty employees and two conference rooms handling over three meetings per day
  • Greeted visitors and answered telephone calls as public face of Cypress Home Care office with 300 employees in the Healthcare Industryprofessionals
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
  • Answered up to one hundred calls per day in fast-paced environment, transferring callers to appropriate personnel
  • Handled incoming calls with friendly and cheerful attitude for organization using five-line system
  • Operated telephone switchboard of one humdred employees and routed calls to the correct destination
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements
  • Handled incoming calls with friendly and cheerful attitude for organization using three-line system

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