Self-motivated Civil and criminal Clerk with a proven track record of managing administrative operations in the Criminal justice sector. Prioritize tasks, compile data for reports and perform evictions, small claims, debt claims as well as criminal court with truancy and other traffic violations with minimal oversight in busy settings. Proficient with Microsoft Word as well as other components of Microsoft office. I am a Detail-oriented deputy-clerk offering a twelve-year career in the criminal justice adult and juvenile settings. I am very articulate and patient with strong collaboration skills. I am also very well known for balancing efficiency and accuracy.
Skills
Civil procedures
Civil law
Civil law knowledge
Texas rules of civil procedure
Civil Justice
Knowledge of civil procedure
Civil procedure knowledge
Civil and criminal laws
Civil process completion
Familiarity with civil procedure
Criminal Law Procedures
Knowledge of Criminal Procedure
Criminal law in regards to Class C, Class B, and Class A misdemeanors
Authority to issue misdemeanor as well as felony warrants
Worked closely with the Titus County Sheriff's Office as well as Mount Pleasant Police Department
Education
Ashford UniversitySan Diego, CAExpected in 2019 – –Master of Science:Law Enforcement Administration - GPA:
Ashford UniversitySan Diego, CAExpected in 2017 – –Bachelor of Science:Social and Criminal Justice - GPA:
Work History
Mitek Industries, Inc. - CIVIL DEPUTY CLERK Roseville, CA, 04/2013 - Current
Communicated with customers daily to request information to ensure completion of paperwork
Monitored key dates to ensure information is obtained by deadlines
Provided administrative support to the justice of the peace in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts
Provided supportive link between external customers and internal operations
Entered invoice and payment information into database, maintaining strict security protocols to minimize unauthorized party access
Counted cash drawer at end of shift and prepared bank deposits
Met with supervisor weekly to discuss cases and brainstorm new strategies
Interacted pleasantly with customers and warmly greeted patrons upon entrance to office
Reconciled bank statements and credit cards monthly
Coordinated schedules with Justice of the Peace to keep projects on time and within budgets
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
TITUS COUNTY CLERK OFFICE - CRIMINAL CLERK City, STATE, 05/2007 - 12/2013
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
Responded to inquiries from thegeneral public regarding court appearance, trial dates, judicial procedures and fines
Marked and preserved exhibits introduced into evidence in court proceedings
Enforced criminal and civil procedures to maintain overall data integrity
Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
Restocked paper products and condiments at self-service areas during periods of downtime
Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
Conducted roll calls, polled jurors and swore in interpreters, witnesses, defendants and jury members
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
Prepared and filed financial statements such as balance sheets and income statements
Wrote error-free and professional correspondence on behalf of court system
Updated case files to reflect court changes, maintaining confidentiality and accuracy
Examined legal documents and assured adherence to laws and court procedures
Reviewed and analyzed violent crime reports to identify crime trends
Conducted hearings to make decisions on claims and cases
Entered invoice and payment information into database, maintaining strict security protocols to minimize unauthorized party access
Contacted customers to assess needs and deliver solutions
Produced and filed more than five court reports per week with unparalleled accuracy
Cypress Home Care,Inc. - Receptionist Administrative Assistant City, STATE, 02/2001 - 05/2007
Produced and distributed team newsletters, email updates and other forms of communication
Screened visitors and calls to minimize disruption for office personnel
Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages
Received and routed incoming mail and packages to team members, facilitating timely communication and efficient operations
Monitored guests, issued badges and tracked activities to maintain optimal building security and protect staff from unauthorized persons
Set up and maintained physical and electronic filing systems
Created agendas, took minutes and prepared Case Manager report documents for meetings
Coordinated activities for office with hirty employees and two conference rooms handling over three meetings per day
Greeted visitors and answered telephone calls as public face of Cypress Home Care office with 300 employees in the Healthcare Industryprofessionals
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
Answered up to one hundred calls per day in fast-paced environment, transferring callers to appropriate personnel
Handled incoming calls with friendly and cheerful attitude for organization using five-line system
Operated telephone switchboard of one humdred employees and routed calls to the correct destination
Conducted thorough research using various media sources to obtain relevant data for staff requirements
Handled incoming calls with friendly and cheerful attitude for organization using three-line system
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