ciso chief information security officer resume example with 19+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
IT Manager and Information Security Professional with 20 years of experience designing and implementing secure network solutions, managing investigations, audits and sensitive information and intelligence. Leads, maintains and improves operations and functions of information security department while effectively managing crises in fast-paced environments. Thorough knowledge of advanced security systems, computerized access control and regulatory compliance. Dedicated IT professional with a proven history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Risk Assessment and Management
Regulatory Compliance Management
Information Security Audit / PENTEST / Vulnerability Assessment
Information Security Management and Planning
Incident Management / Incident Response
Business Continuity Planning / Disaster Recovery
Network and Security Architecture
Planning and Strategic Management
Collaboration and Conflict Management
Effective Communication and Leadership
IT Service Delivery and Support Management (ITIL)
Organizational Management / Relationship and Team Building
Education
Drexel UniversityPhiladelphia, PAExpected in ā āAssociate of Science:Managment Information Systems, Information Technology and Network Administration - GPA:
DPT Business SchoolPhiladelphia, PAExpected in 06/2001 ā āTechnical Skills Training / Professional Education:Network And System Administration - GPA:
Certifications
Professional, Microsoft Certified Professional / Microsoft Certified Technology Specialist / Microsoft Certified IT Professional / Microsoft Certified Solutions Associate / Microsoft Certified Specialist / WatchGuard Certified Technician / AuthPoint Certified / HP Accredited Integration Specialist / QUALYS QualysGuard Certified Professional / PCI Qulified Integrator and Reseller / PCI Professional/ ITIL
Work History
International Gaming Technology Inc. - CISO / Chief Information Security Officer Lacey, WA, 07/2007 - Current
Responsible for establishing, implementing, monitoring and enforcing information security standards and policies for retail, healthcare, legal and manufacturing clients with regulatory compliance requirements.
Supporting over 1200 customers in the New York metro area.
Responsible for sustaining 15 to 20% annual revenue growth, operational efficiency, increasing productivity and profitability.
Responsible for coaching and mentoring staff and ensuring policies and procedures are aligned with company goals.
Overseeing engineering team professional development, qualification and certification requirements.
Serving as expert advisor to local IT teams and responsible for escalations.
Overseeing execution of projects, PMO and technical support team while maintaining customer satisfaction.
Built technical and business processes and developed appropriate documentation.
Conducting quarterly staff performance reviews and submitted progress reports to ownership.
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
Outlined and executed disaster recovery drills and exercises. Developed and improved business continuity and disaster recovery plans and procedures for the business and clients
Oversaw Information Security for the business, employees and infrastructure assets by enforcing and regulating security policies and procedures. Responsible for monitoring and maintaining information security systems.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Performed risk analyses to identify appropriate security countermeasures.
Encrypted data and erected firewalls to protect confidential information.
Monitored use of data files and regulated access to protect secure information.
Reviewed violations of computer security procedures and developed mitigation plans.
Recommend improvements in security systems and procedures.
Developed plans to safeguard computer files against modification, destruction or disclosure.
Conducted regular internal and external security audits to identify vulnerabilities. Responsible for developing penetration test and vulnerability assessment goals and objectives to comply with information security policies.
Engineered, maintained and repaired security systems both internally and for the customer base we support.
Maintained energy and enthusiasm in fast-paced environment.
Developed and maintained courteous and effective working relationships.
Bare Feet Shoes - Webmaster City, STATE, 11/2006 - 05/2007
Increased e-commerce revenue by 500 % during the initial 6 month project timeline.
Developed and deployed a modular template to rollout marketing campaigns and promotions.
Developed and implemented customer service and support web forms.
Conceptualized, planned and executed original designs for wide range of website properties.
Identified and eliminated website bugs to improve user experience.
Provided front-end website development using WordPress, Hubspot and other editing software.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Troubleshot issues with the websites functionality and eCommerce platform and fixed scripting application issues.
Designed graphics for website decoration, layout and product inventory.
Validated personal coding and third-party code to verify compliance with internal standards and technical requirements.
Employed search engine optimization tactics to increase reach of targeted audience.
Collaborated with marketing department to determine organizational need and design pages to meet goals.
Embedded media into sites using reliable, streamlined protocols and technologies.
Developed functional digital design concepts across various platforms to strengthen company brand and identity.
Determined coding requirements for site creation, e-commerce capability, security and specialized scripts.
Established presentation consistency across Chrome, Safari, Firefox and other common browser interfaces.
Applied latest emerging technology, software and project application trends to update and maintain site applicability.
Pulled from PHP, SQL, JavaScript and other back-end library knowledge to bolster programming resources.
Ran debugging tools such as Firebug and Chrome Inspector to eliminate flaws and glitches prior to publishing.
Drafted customized layout and wireframes based on predetermined parameters and expectations.
Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.
Converted graphic designs to usable web images using Adobe Photo Shop.
Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
Consulted with marketing department to ascertain organizational requirements, then compile, refine and generate webpage roadmap to achieve objectives.
Assisted web presence planning, implementing changes and integrating requested elements to streamline business operations.
Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
Antenna Star - Independent Contractor City, STATE, 06/2002 - 12/2006
Responsible for installing, maintaining and troubleshooting Dish Network Satellite systems and receivers in the tri-state area.
Installed and maintained satellite systems on new and existing Dish Network customer base
Coordinated my efforts with other tech crews to complete complex projects.
Developed adequate security measures and risk averse practices to ensure workers safety
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Collaborated closely with clients to better understand project scope and deliverables.
Consulted with customers to assess needs and propose optimal solutions.
Educated staff on organizational mission and goals to help employees achieve success.
Frequently inspected project operations area to verify proper equipment operation and safety measures.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Professional Network Profile
https://linkedin.com/in/JessicaClaire
Additional Information
Motivated by the desire to help people and serve the community. Volunteer firefighter and fire police officer assisting those in need when they need you the most. Believes in always treating others with respect, doing the right thing and paying it forward.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Drexel University
DPT Business School
Job Titles Held:
CISO / Chief Information Security Officer
Webmaster
Independent Contractor
Degrees
Associate of Science
Technical Skills Training / Professional Education