Chiropractic Receptionist resume example with 4 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Detail-oriented receptionist organizes files and communications. Supports office operations with clerical expertise and strong follow-through on daily tasks and open issues. Brings excellent understanding of medical terminology, coding and billing practices.
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Well-organized receptionist with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Reliable medical office professional offers 2 years of experience working in busy settings with high patient volumes.
Enthusiastic Transcriptionist communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Resourceful maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in medical office settings handling patient needs.
Skills
Front desk operations
HIPAA guidelines
Referral verification
Telephone etiquette
Records management
Patient callbacks
Proficient in [Software]
Records maintenance
Flexible
Problem resolution
Teambuilding
Project planning
Communication
First Aid/CPR
Microsoft Office
Collaboration
Experience
Chiropractic Receptionist, 03/2020 - Current University Health Care System – Thomson, GA,
Entered patient information into system, including insurance, demographics and health history.
Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Processed patient payments and scanned identification and insurance cards.
Protected patients by observing strict HIPAA guidelines.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Took messages from patients and promptly relayed to appropriate staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Informed patients of financial responsibilities prior to rendering services.
Conducted patient intake interviews to collect medical information and insurance details.
Gathered, transcribed and typed medical information into charts.
Compiled physical and digital documents, charts and reports.
Followed infection control procedures to protect patients and staff in waiting area.
Handled office supply ordering, including ink cartridges, toner and paper
Prepared and sent financial statements to support bookkeeping functions.
Medical Transcriptionist, 08/2018 - 03/2020 Legacy Health Services – Olmsted Falls, OH,
Demonstrated strong knowledge of medical terminology and anatomy.
Demonstrated extremely fast and accurate typing abilities.
Efficient in transcription software, possessing ability and equipment to work from home.
Recorded and filed patient data and medical records.
Made corrections when needed to grammar, spelling and syntax.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Reviewed patient records to check accuracy of information and implement updates.
Identified errors in reports which could compromise patient care.
Identified and corrected errors in reports which could compromise patient care.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Transferred transcribed materials into electronic health records system.
Transcribed and edited reports from 10 physician using dictaphone.
Edited drafts originating from speech recognition software to eliminate errors and improve flow.
Interpreted medical terminology and pharmacological information to translate information into coding system.
Retrieved physician correspondence from dictation service and made edits when necessary.
Consistently maintained 90% accuracy rate for spelling and content.
Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
Followed all federal and state guidelines for release of information.
Reviewed diagnostic and procedural terminology for accuracy.
Translated medical jargon and short-hand data into correct terminology.
Sought clarification from physicians and other hospital personnel for answers to any needed coding interpretations prior to abstracting records.
Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
Reviewed medical records for accuracy and completion as required by insurance companies.
Verified final claim submissions by comparing account charges with documentation.
Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
Kept operations in full compliance with HIPAA rules and [Work] regulations.
Liaised with client's health information management department contact to clarify assignments and deadlines.
Called upon supervisor immediately at first sign of technical problems.
Maintained high accuracy rate on daily production of completed reviews.
Used computer system to record weekly statements, including expenditures and balances.
Activities Assistant, 05/2017 - 07/2018 Winner Regional – City, STATE,
Kept activities spaces organized, clean and tidy.
Helped residents participate in activities with basic and advanced mobility support.
Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Upheld positive quality of life standards for residents of all ability levels.
Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
Maintained adequate supplies to meet activities needs.
Coordinated musical guests, movies and other types of resident entertainment.
Enforced discipline and policies to protect safety of recreational activity participants.
Tracked resident demographics and preferences in order to develop enjoyable activities plans.
Organized special trips for residents and accompanied groups throughout each excursion.
Updated facility schedule and related records.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Helped participants enjoy activities while ensuring adherence to protocol.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Planned, organized, facilitated and promoted diverse recreational programs.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Developed events and programs in consideration of needs, abilities and interests of participants.
Education and Training
Associate of Applied Science: Agriculture, Expected in 05/2017 - Mitchell Technical Institute - Mitchell, SD GPA:
: , Expected in - Medical Terminology Course - , GPA:
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