Chiropractic Receptionist resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Enthusiastic Receptionist offering 1 year of experience in communicating positively with physicians, office staff, and patients. Although I have 6 years of customer service experience. I'm a hard worker and willing to go the extra mile to complete any task.

  • Referral verification
  • Front desk operations
  • HIPAA guidelines
  • Records maintenance
  • Telephone etiquette
  • Records management
  • Patient callbacks
  • Organizational skills
  • Reliable and trustworthy
  • Customer service
  • Organization
  • Planning
  • Friendly, positive attitude
  • First Aid/CPR
02/2020 to 03/2021
Chiropractic Receptionist Gateway Community Charters Mcclellan Air Force Base, CA,
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Updated group medical records and technical library to support smooth office operations.
  • Straightened up waiting room to maintain neat and organized space.
  • Set up appointments for physician visits and procedures using calendar software.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Informed patients of financial responsibilities prior to rendering services.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Processed patient payments and scanned identification and insurance cards.
04/2016 to 08/2019
Ground Operations Supervisor Rectrix Aviation City, STATE,
  • Trained, mentored and motivated employees to maximize team productivity.
  • Developed and oversaw strategies for improving operational efficiency and accuracy.
  • Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Managed daily operations, including electrical, vehicle maintenance, client relations and IT.
  • Oversaw day to day operations such as electrical updates, vehicle maintenance, client relations and IT procedures.
  • Motivated employees to share ideas and feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
01/2017 to 08/2018
Substitute Teacher Martha's Vineyard Public Schools City, STATE,
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Engaged students in discussions to promote interest and drive learning.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Reported problem students to principal to maintain control of classroom.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Assigned homework to students based on curricula and modified based on daily progress.
  • Helped students build learning and study skills to achieve educational goals.
  • Oversaw pop quizzes, material exams and standardized tests to facilitate instruction.
  • Used diverse technologies to help students grasp materials and enhance overall education.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Provided notes and reports on school day activities to primary teacher.
Education and Training
Expected in 08/2015
High School Diploma:
Martha's Vineyard Regional High School - Oak Bluffs, MA

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Resume Overview

School Attended

  • Martha's Vineyard Regional High School

Job Titles Held:

  • Chiropractic Receptionist
  • Ground Operations Supervisor
  • Substitute Teacher


  • High School Diploma

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