Compassionate social services professional and active listener dedicated to working with families. Seeks to provide effective and supportive care to clients while simultaneously continuing both personal and professional development.
Over five years of experience working with children, youth, and families, who have participated and completed various court and non-court mandated programs, such as parenting, individual counseling, and anger management.
Respond and investigate emergency response referrals. Interviewed clients individually and with families to assess child safety concerns and determine if and what services would best address their needs. Initiated all protective placement, case management, parent education and family reunification activities. Conduct a full-range of client-related and case management services, assessments, and investigations. Enter data into various computerized systems that maintain client information. Prepare a wide variety of documents. Maintain a variety of confidential information.
Under the Bureau of the Medical Director, provided assistance to professional staff in the Medical Case Management Services Units and Sensitive Cases Unit with specialized program, service, and client related matters. Supervise and documented court ordered visitations between child(ren) and parents, assisted in scheduling and coordinating visit dates and locations, transport child(ren) to from visits, supervise children during detentions and/or replacements, investigate inquiries, issues, or problems related to clients, input and retrieve data from various department computer systems, such as CSW/CMS and JADE. Research and request sensitive client related information, such as school and medical records. Assist Children's Social Workers and Supervisors with court report logs, court calendars, and the delivery of court documents and notices in a timely fashion. Perform other support related during as assigned.
Coordinated various FamilySource Center (FSC) program related activities and client based services designed to address the needs of low income families. Interviewed, trained, and supervised all program case managers and program staff as needed. Collected and securely maintained all FS program participants documentation and data as required by funding source (City of Los Angeles Community Development Department). Collaborated with community partners and subcontractors to implement all program required services and administrative duties. Provided direct services to clients, such as needs assessments, multi-benefit screening, crisis intervention, and referral assistance. Submitted monthly narrative reports as required by funding source. Collaborated with local governmental agencies, such as Law Enforcement, Schools, and Social Services, to implement program requirements and execute program goals.
Oversee all program related activities, and assist program case managers with outreach and recruitment, crisis intervention, community events, and accessing community resources. Assist case managers with coordinating client activities. Assess youth and families' educational, medical, and socio-economical needs to make proper recommendations and provided suitable services to the youth and families. Work with governmental agencies, such as Law Enforcement, Local School Districts, and Social Services Agencies. Formulate monthly information and data systems reports to funding source. Submit monthly narrative reports to funding source. Ensure proper execution of all program contractual requirements and program goals.
Assisted fund managers with various tasks ranging from clerical work to contract and grant related work. Managed purchasing and accounts payable transactions, such as purchase orders, check requests, invoices, non-payroll expenditures, and other budget requests. Securely maintained confidential contact and grant information, including research information, funding sources, and budget expenditures. Worked in conjunction with department administrators, doctors, research staff, and other key personnel to assure safe monitoring and proper execution of contracts and grants. Performed other administrative duties as assigned, such as covering the phones for other assistants and coordinating/scheduling patient appointments.
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