LiveCareer-Resume

childcare worker and gym membership salesperson resume example with 15+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I have worked since I was 14 years old. My speciality is cash handling, different areas in accounting, I even help a dozen people every tax season with their tax filings. Also, handling large money transfers/transactions filing MST forms when amount is 3k+ and CTR for 10k+ to follow federal guidelines. Yearly background checks to continue working with Western Union. I have years experience with customer service and handling customers needs and giving customer satisfaction. I have deescalated many problems with customers and ended problems with all parties satisfied. I have also established great relationships with customers which provided recurring business and new customers from word of mouth. My goal is to always help people in need, make customers have a great experience to make them want to come back, while working with my team and making whatever business I work for successful and run smoothly.

Skills
  • Reliable and trustworthy
  • Decision-making
  • Customer service
  • Accounting
Experience
03/2020 to Current Childcare Worker and Gym Membership Salesperson The Beast Sports Center | City, STATE,
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Led children in tidying up, handwashing and sharing to teach responsibility.
  • Secured indoor and outdoor premises to protect children under care.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Delivered direct, supervised care to groups of children between ages 0 and 12.
  • Enforced rules to teach manners and maintain safe environment.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Maintained organized and clean classroom and work areas.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Used POS system to assist with new membership cards, change of address and billing questions.
  • Advertised current promotions to increase enrollment using various social media platforms.
  • Answered phones, issued equipment and completed guest check-in.
  • Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
  • Converted leads into prospects and booked appointments to achieve sales quota.
  • Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Negotiated and closed deals with minimal oversight.
06/2019 to 03/2020 Cleaning and Correcting Embroideries S.T.A.R. Apparel And Plastics | City, STATE,
  • Organized all project components on work tables according to work flow.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Sorted and packaged more than 10 completed large orders each shift for further processing or shipment.
  • Recorded production data in daily logs.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Examined final products to check conformance with quality and design standards.
12/2008 to 09/2019 Customer Service Office Staff Member Publix Super Markets At Robson Crossing | City, STATE,
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, Western Union money transfers and payouts, selling and cashing out lottery, selling tickets for events and venues with Ticketmaster, managing cash/change orders, managing returns and exchanges, and logging daily cash shipments in and out via Brinks.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Performed store opening and closing duties, including making and counting cash drawers, balancing the safe, loaning and picking up money depending on each of the 13 cash drawers needs, making daily bank deposits $6,000-$8,000 each of access money not needed for the next business day and checking all equipment for proper functioning.
  • Answered 50+ inbound calls per day and directed to designated individuals or departments.
  • Managed accurate and adequate cash stock and inventory balances.
  • Managed cashiers and baggers.
  • Trained 100+ associates in my overall Publix career.
  • Made many relationships over my 11 years with frequent customers, knowing them by name and remembering personal conversations about their lives and caring about their well being.
03/2006 to 11/2008 Team Leader and Cake Decorator Bruster's Real Ice Cream | City, STATE,
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Took orders and provided customers with their orders in a timely matter with accuracy of customer needs.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Education and Training
Expected in 05/2010 to to High School Diploma | West Hall High School, Oakwood, GA GPA:
Expected in to to | Accounting And Business Management Lanier Technical College, Oakwood, GA GPA:

Completed several accounting classes, all that I needed was electives to complete my associates degree, due to financial difficulties I was not able to continue. Started January 2010 ended 2 years later.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • West Hall High School
  • Lanier Technical College

Job Titles Held:

  • Childcare Worker and Gym Membership Salesperson
  • Cleaning and Correcting Embroideries
  • Customer Service Office Staff Member
  • Team Leader and Cake Decorator

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: