Kind and cheerful Teacher-Assistant that was promoted to Lead Teacher with 3 years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities. Hardworking childcare professional experienced in planning lessons, handling dietary restrictions and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid. Focused on promoting intellectual, emotional and social development in children through proactive classroom and playground management. Knowledgeable about organizing supplies, developing lesson plans and introducing relevant topics in age-appropriate ways. Desire to offer abilities to new role with any company focused on supporting 1-2 years old toddlers. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
- Early education
- Activities leadership
- Social development
- Creative arts talent
- Work ethic
- Great Character
- Reliable and trustworthy
- Bilingual (English and Spanish)
- Interpersonal relationships
- Early childhood knowledge
- Problem resolution
- High-energy attitude
- Problem-solving abilities
- Adaptive team player
- Behavior management techniques
- Lesson plan development
- Friendly, positive attitude
- Customer Service
- Verbal Communication
- Problem Resolution
- After High School, I completed coursework and certified by the state of Florida in several DCF Trainings, In Service Hours, and Various Trainings.
- DCF 45hrs. Training - 2018-2019
- As Well as Additional DCF and other Early Childhood Trainings Certification Programs through the year of 2018-2021
Boerne, TX, 08/2018 - Current
- Balanced schedules to provide optimal rest, play and educational periods.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Recorded information about behavior, food service and medication dispensing.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Enforced rules to teach manners and maintain safe environment.
- Improved group and individual behavior by employing positive management strategies.
- Delivered direct, supervised care to groups of children between ages 8 months to 3 years between my years working at PCA.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Incorporated music and art activities to encourage creativity and expression.
- Kept children safe and secure at all times.
- Regulated children's schedules to balance rest, learning and play.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Discussed developments, behavior and concerns with parents or guardians.
- Tidied up, washed hands and assisted children in bathroom.
- Maintained safe, healthy and comfortable childcare environment.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Adhered to all company and state policies and guidelines
- Planned and implemented age-appropriate activities and lessons
- Cared for 11-12 children between the ages 9 months to 24 months depending on the classroom and ratio.
- Assisted children with social, emotional and behavioral development.
- Assisted childcare team members in task completion and classroom management.
- Provide positive mentorship, including social and emotional skills development through behavior and speech activities.
- Handled and resolved disciplinary issues according to district protocols.
Phoenix, AZ, 07/2015 - 07/2018
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Shared detailed information regarding Jewelry & Accessories items options to help customers make decisions.
- Assisted approximately between 3-5 customers each hour with returns & items questions.
- Worked with several dept. supervisors to develop customer service improvement initiatives.
- Translated services to serve Spanish-speaking customer needs.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Reviewed account and service histories to identify trends and issues.
- Educated customers on special pricing opportunities and company offerings.
Galion, OH, 06/2012 - 08/2012
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
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School Attended
- Seagate Christian
- Landmark Baptist College
Job Titles Held:
- Childcare Worker
- Customer Service Associate
- Waitress
Degrees
- High School Diploma
- Some College (No Degree)
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