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Childcare Center Director Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Knowledgeable Childcare Center Director offering proven team building and program oversight abilities developed over 12-year progressive career in Early Childhood Education & Growth. Practiced at coordinating facility space, resources and staff to efficiently meet dynamic demands. Well-organized, proactive and tactful in working with individuals of all backgrounds.

Skills
  • Problem resolution
  • Communications
  • Team management
  • Team building
  • Project organization
  • Administrative support
  • Planning and coordination
  • Business operations
  • First Aid/CPR
  • Relationship development
  • Supervision
  • MS Office
  • Customer service
Education and Training
Cardean University Oakbrook Terrace, IL, Expected in : Early Childhood Education - GPA :
Certifications
  • Customer Service Professional Certificate
Experience
The Sunshine House Early Learning Academy - Childcare Center Director
Aiken, SC, 07/2008 - Current
  • Established and enforced modern educational standards to support student needs.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Leveraged Teaching Strategies Gold to input and compile data gathered from various sources.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Administered and documented results of student assessments.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Inventoried classroom supplies and budgeted for new tools to enhance learning.
Jccs Of North America - Preschool Lead Teacher
Scottsdale, AZ, 01/2002 - 07/2008
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Administered and documented results of student assessments.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Increased student academic performance by diversifying teaching techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Inventoried classroom supplies and budgeted for new tools to enhance learning.
  • Updated rules, safety and behavioral guidelines and disciplinary protocols to clarify and share with three-year-old students.
  • Promoted good behaviors by using positive reinforcement methods.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Organized family style activities for classroom of 16 students to teach parents the importance of bridging home and school as an extension of students learning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Veolia - Customer Service Representative
Miamisburg, OH, 06/1999 - 01/2002
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize products sales.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered customer questions and addressed concerns, resulting in reduction in complaint calls.
  • Answered numerous inbound calls per day and directed to designated individuals or departments.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld privacy and security requirements established by regulatory agencies.
Accomplishments

Certificate of Achievement

Excellent Average with local Class Observers for the 2018-2019 school year

Council for Professional Recognition

CDA National Credentialing Program

Child Development Associate Credential

State of Louisiana

State Department of Education Ancillary Certificate

First aid/ CPR certified

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88Good

Resume Strength

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  • Length
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  • Strong Summary
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  • Typos

Resume Overview

School Attended
  • Cardean University
Job Titles Held:
  • Childcare Center Director
  • Preschool Lead Teacher
  • Customer Service Representative
Degrees
  • Some College (No Degree)