Goal-oriented professional well-versed in operational practices and regulatory requirements of childcare environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Skills
Cash Flow analysis
Learning assessments
GL and journal entries
Staff leadership
Safe food handling
Interviewing
Educational support
Budget coordination
Evaluations
Curriculum design
Reporting and documentation
Workplace safety
Hiring and training
Work History
Childcare Center Director, 07/2019 - Current The Sunshine House Early Learning Academy – Windsor, GA,
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success in only six months.
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from caring for children, protecting company reputation and loyal client base.
Developed and executed plans to monitor standard process adherence.
Implemented brand and demand strategies to meet revenue targets for business services and products.
Childcare Center Assistant Director, 08/2005 - 07/2019 The Sunshine House Early Learning Academy – Batesville, SC,
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
Developed and maintained expense budget to continually decrease expenses.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Observed and evaluated students' performance, behavior, social development and physical health.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Administered assessments to determine each student's specific educational and social needs.
Cooperated with parents to support students' learning and healthy development in school and at home.
Planned, facilitated and assessed monthly staff meetings and staff development.
Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
Promoted and modeled lifelong love of learning and reading.
Assistant Store Manager, 04/1997 - 01/2005 Amazon.Com, Inc. – Shippensburg, PA,
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Conducted store inventories once per quarter.
Education
Associate of Arts: Family Studies, Expected in 12/2019 - Redlands Community College - El Reno, OK GPA:
Certificate of Mastery: Child Development, Expected in 02/2005 - Oklahoma City Community College - Oklahoma City, OK GPA:
: General Studies, Expected in - Oklahoma State University - Oklahoma City - Oklahoma City, OK GPA:
High School Diploma: , Expected in 05/1996 - Douglass High School - Oklahoma City, OK GPA:
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