Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Focused Childcare team member offering an excellent record of successfully caring for children of varied ages and backgrounds. Skilled in planning and managing hands-on activities to promote development.

Successful at helping children grow and develop through hands-on activities, educational support and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support.

  • Excellent communication skills
  • Reliable and punctual
  • Self-motivated
  • Cheerful and energetic
  • Approachable
  • Teamwork oriented
  • Friendly
  • Engaging
Childcare Assistant, 05/2019 to 01/2020
Zeeland Public SchoolsZeeland, MI,
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Promoted language development skills through reading and storytelling.
  • Instructed children in health and personal habits including eating, resting and toilet habits.
  • Clearly communicated to children in developmentally appropriate way.
  • Sanitized all toys and play areas daily.
  • Enforced disciplinary limits to create structured environment conducive to learning.
  • Organized activities to promote children's physical, emotional and social growth.
  • Implemented positive behavior support.
  • Monitored children's play activities to verify safety and wellness.
  • Supported children's emotional and social development with one-on-one attention.
  • Redirected children to encourage safe, positive behaviors.
  • Openly exchanged ideas and materials with coworkers.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Carefully supervised children in play area.
  • Gave individualized instruction.
  • Led children in tidying up, and handwashing to teach responsibility.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Enforced rules to teach manners and maintain safe environment.
  • Continually encouraged children to be understanding and patient with others.
Barista, 09/2018 to 01/2020
Churchill Downs IncorporatedOak Grove, KY,
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Greeted guests with pleasant smile and superior customer service.
  • Provided customers with product details such as coffee blends and preparation descriptions.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Properly cleaned all equipment, including an espresso machine and milk steamer and sanitized counters to avoid illness.
  • Managed morning rush of over 30 customers daily with efficient, levelheaded customer service.
  • Described menu items to customers and suggested products based on stated preferences.
  • Created hand-crafted beverages based upon customer preferences, resulting in 10% increase in sales.
  • Maintained calm demeanor during high-volume periods and special events.
  • Resolved customer disputes with tact and professionalism.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Organized service and seating areas.
  • Greeted over 30 customers daily, answered questions and recommended drinks and pastries.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Maintained highest standards of conduct and service to support company reputation.
  • Received and accurately processed customer payments.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
Cashier, 08/2017 to 08/2018
Dick's Sporting Goods IncKingston, NY,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Assisted customers with account updates, new service additions, and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Managers for remediation.
  • Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education and Training
Bachelor of Arts: Interdisciplinary Studies, Expected in 05/2024
Regent University - Virginia Beach, VA

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School Attended

  • Regent University

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  • Barista
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  • Bachelor of Arts

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