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Childcare Aide Resume Example

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CHILDCARE AIDE
Summary
Skills
  • Customer service
  • Organization
  • Problem resolution
  • Communications
  • Planning and coordination
  • Relationship development
  • Team building
  • First Aid/CPR
  • Inventory management
  • Customer relations
  • Adaptive team player
  • Product organization
  • Technologically savvy
  • High-energy attitude
  • Approachable
  • Human anatomy knowledge
Experience
08/2019 to Current
Childcare AideCompany Name － City, State
  • Instructed children in health and personal habits, including eating, resting and toilet habits.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior by employing positive management strategies.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Promoted language development skills through reading and storytelling.
  • Managed classroom of 20 children ages 3 to 5.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Enforced rules to teach manners and maintain safe environment.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Sanitized all toys and play areas daily.
  • Openly exchanged ideas and materials with coworkers.
  • Completed morning classroom and play area opening duties.
  • Continually encouraged children to be understanding and patient with others.
06/2019 to 08/2019
Sandwich ArtistCompany Name － City, State
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Organized food preparation stations and replenished supplies regularly.
  • Restocked kitchen supplies by rotating food according to dates and times.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Answered guest questions, delivering most accurate and updated information available.
  • Monitored and counted food stock and supplies to reorder on time.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
05/2017 to 08/2018
WaitressCompany Name － City, State
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
05/2019
High School DiplomaMarshall High School － City, State
  • 3.5 GPA
  • Honor Roll every semester.
  • Captain of the women's varsity tennis team.
  • Varsity cheerleading team
  • Gay Straight Alliance Club
  • Spanish Club
  • Redhawk Travelers
Bachelor of Science: Biomedical SciencesWestern Michigan University － City
  • Major in Biomedical Sciences
  • Minor in Chemistry
  • Alpha Xi Delta Initiated Member - Safety Chair
  • 2.87 GPA - Based off one semester due to COVID-19
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Resume Overview

School Attended

  • Marshall High School
  • Western Michigan University

Job Titles Held:

  • Childcare Aide
  • Sandwich Artist
  • Waitress

Degrees

  • High School Diploma
    Bachelor of Science : Biomedical Sciences

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