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Child Watch Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Professional and well-rounded employee with excellent clerical and team support skills. Successful at multi-tasking while working under pressure and tackling daily priorities. Keeps a professional and organized work space. Easily adapts to change and learns quickly, while working diligently.

Skills
  • Safety and security procedures
  • Schedule oversight
  • Emergency Response
  • Clerical
  • Friendly, positive attitude
  • Active listening
  • Teambuilding
  • Conflict resolution
  • Time management
  • Communication
Experience
10/2018 to Current
Child Watch/ Supervisor Evangelical Lutheran Good Samaritan Society Bottineau, ND,
  • Assisted children in development of social, communication and problem-solving skills.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior by employing positive management strategies.
  • Kept children safe and secure at all times.
  • Provided nurturing and appropriate environment for children ranging in age from 6 weeks to 9 years.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Enforced rules to teach manners and maintain safe environment.
  • Maintained organized and clean classroom and work areas.
  • Worked alongside senior team members to learn all related job tasks and roles.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major repairs.
  • Developed 20 employees work schedules to continue flow of shift transformations.
  • Provided ongoing training to address staff needs and to stay current on policies.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
11/2015 to 04/2016
Hairstylist Evangelical Lutheran Good Samaritan Society Ellsworth, KS,
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Supervised front-end of salon, booked appointments, inventoried sales area.
  • Responsible for imputing daily inventory logs.
  • Recommended hair styles to compliment clients' facial features.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Applied specialized and modern techniques to create 14 natural and theatrical client makeovers daily.
  • Monitored, tracked and recorded client satisfaction to maintain 100% positive ratings.
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Mentored new staff to enhance salon development and increase productivity.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Employed curling and straightening styling techniques for ethnic hair types.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by 12%.
10/2014 to 11/2015
Hairstylist Heritage Financial Corporation Tacoma, WA,
  • Styled and designed traditional and contemporary hairstyles for men.
  • Recommended hair styles to compliment clients' facial features.
  • Introduced special hair treatments, scalp massage and steam towel facial.
  • Monitored, tracked and recorded client satisfaction to maintain 100% positive ratings.
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
  • Pre-booked future appointments to increase repeat business.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Responsible for logging inventory and ordering supplies.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by 17%.
  • Developed new hair styling techniques to increase satisfaction and return customers by 88%.
01/2014 to 07/2014
Bank Teller Huntington National Bank City, STATE,
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Prepared official checks for customer and internal bank needs.
  • Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.
  • Counted as much as $50,000 in daily funds with manual and machine-assisted methods.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Warmly welcomed customers and offered pleasant service during entire transaction.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Responded and assisted customers with account inquiries and updates.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Explained bank services, financial products and applicable fees to customers.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Reconciled cash and checks against computer records at end of shift.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Processed 15 customer transactions hourly while demonstrating extreme attention to detail.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Entered transactions into computer and issued customer receipts.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Served approximately 50 customers each shift, remaining composed and professional even in high-stress situations.
Education and Training
Expected in 03/2012
License of Cosmetology : Cosmetology Education
Carousel Beauty College & The Spa Institute - Dayton, OH
GPA:
Expected in 12/2007
High School Diploma:
Kettering Fairmont High School - Kettering, OH
GPA:
Expected in 03/2012
Certificate: Esthetician And Nail Technician
Carousel Beauty College & The Spa Institute - Dayton, OH
GPA:
Expected in
: Criminal Justice
Post University - Waterbury, CT
GPA:

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Resume Overview

School Attended
  • Carousel Beauty College & The Spa Institute
  • Kettering Fairmont High School
  • Carousel Beauty College & The Spa Institute
  • Post University
Job Titles Held:
  • Child Watch/ Supervisor
  • Hairstylist
  • Hairstylist
  • Bank Teller
Degrees
  • License of Cosmetology
  • High School Diploma
  • Certificate
  • Some College (No Degree)