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child care programs assistant manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Education and Training
Expected in 05/2006 to to Master of Science | Education Walden University, Minneapolis, MN GPA:
Expected in 05/1997 to to Bachelor of Arts | Elementary Education University Of Wyoming, Laramie, WY GPA:
Summary

Multi-talented Manager with proven history of leadership, planning and problem solving. Supervise, schedule and approve time clock entries of 100+ staff. Collaborate with department heads to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Skills
  • Program management
  • Supervise 100+ staff
  • Compliance with state and district regulations
  • Manage Time Clock Plus (TCP) staff entries
  • Google Drive and Docs
  • Recruitment and hiring personnel
  • Facilitating meetings
  • Networking with multiple department heads
  • Personnel management
  • Scheduling
  • Supervision
  • Staff development
  • Strategic Planning
  • Team building
  • Issue and conflict resolution
  • Coordination
  • Multitasking
  • Active listening
  • Recordkeeping
  • Behavior management techniques
  • Project planning
  • Data management
  • Organizational skills
  • Positive atmosphere promotion
  • Reporting and documentation
  • Flexible and adaptive
  • Excellent communication skills
  • Employee performance evaluations
  • School-community relations
  • Progressive Discipline
  • Program evaluation
  • Event planning
  • Strategic thinking
  • Articulate and well-spoken
  • Strong problem solver
  • Self-starter
  • Customer service-oriented
  • Time management
  • Friendly, positive attitude
  • Relationship building
  • Charting and recordkeeping
  • Schedule creation and maintenance
  • Interpersonal and written communication
  • Calm under pressure
  • Approachable
  • Self-motivated
  • Dependable
  • Reliable
Experience
10/2012 to 06/2021 Child Care Programs Assistant Manager Evans Distribution Company | Melvindale, MI,
  • Strengthened compliance with licensing regulations and maintained accurate files for all staff and sites.
  • Managed recruitment, selection, hiring process, supervision, training and evaluation of personnel.
  • Established and streamlined Google Docs systems for regulation compliance, records and documentation.
  • Directed full day programming; facilitated planning and scheduling.
  • Coordinated modification of Special Needs Children with families and Supervisors.
  • Generated office organizational documents, staff forms and program manuals.
  • Developed, coordinated and trained staff through professional development events and made necessary logistical arrangements.
  • Resolved parent and child issues; facilitated parent meetings completing Behavior Modification Plans.
  • Member School Age Care Greater Denver Committee meeting about current issues facing after school programs statewide.
  • Represented child care programs with Bill SB 19-104 for Colorado Department of Education.
  • Former member CDHS School Age Care Regulations Update Committee.
  • Optimized relationships with top licensing officials to advocate for BVSD programs as appropriate.
  • Assigned tasks to staff to fit skill levels and maximize team performance.
  • Maintained ongoing system for development, recruitment, recognition and retention of staff.
  • Evaluated site performance by analyzing and incorporating feedback from observations, surveys and CQI meetings to implement action plans for improvements.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy parents or staff, effectively diffusing situations.
07/2006 to 11/2012 Owner & Operator Just 4 Kids Daycare | City, STATE,
  • Advertised business and conducted phone and personal interviews with potential clients.
  • Managed paperwork including taxes, reports and invoices for business management and clients.
  • Taught and implemented preschool curriculum at developmental and age appropriate levels.
  • Conferred, negotiated, problem solved and regularly communicated with clients.
  • Completed 100+ hours of professional training in early childhood programs.
08/2000 to 05/2006 Elementary Educator Englewood Schools | City, STATE,
  • Taught K, 3, 4 and 5th grades.
  • Mentored student teachers from Metro State College.
  • Trained after school staff to implement math and science into activities and curriculum.
  • Tutored students raising reading and math performance.
  • Volunteered in Public Education Business Coalition, a reading strategies program.
  • Involved parents by cultivating strong relationships.
  • Managed and organized class records and reports.
  • Taught general education students and individuals with special needs within mainstreamed, inclusive classroom.
08/1997 to 12/2000 Elementary Educator Sheridan Schools | City, STATE,
  • Instructed diverse student populations in grades 3, 4, 5 and multi-age classes implementing state standards.
  • Initiated a school-wide science fair held annually.
  • Technology team for district; utilized school networking software.
  • Supervised Americorps volunteer and paraprofessionals.
  • Behavior Learning Team-wrote behavior rubrics, observed teachers and stated recommendations.
  • Taught summer school to at-risk students.

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Resume Overview

School Attended

  • Walden University
  • University Of Wyoming

Job Titles Held:

  • Child Care Programs Assistant Manager
  • Owner & Operator
  • Elementary Educator
  • Elementary Educator

Degrees

  • Master of Science
  • Bachelor of Arts

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