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Education and Training
Expected in 05/2006Master of Science | EducationWalden University, Minneapolis, MNGPA:
Expected in 05/1997Bachelor of Arts | Elementary EducationUniversity Of Wyoming, Laramie, WYGPA:
Summary
Accomplished in diversifying training programs bringing 25 years of experience in providing superior leadership, development and education. Successful at evaluating training needs and program operations to make effective decisions. Adept at developing and presenting engaging curriculum and training programs in alignment with client objectives. Dedicated to supporting organizational mission and vision while consistently improving service delivery.
Skills
Program management
Workshop and conference presentations
Interactive staff development
Tracking training requirements
Team Building
Google Drive and Docs
Facilitating meetings
Utilizing media and teaching models to enhance training
Excellent communication skills
Networking with multiple department heads
Personnel management
Scheduling
Supervision
Strategic Planning
Issue and conflict resolution
Coordination
Multitasking
Active listening
Recordkeeping
Behavior management techniques
Project planning
Data management
Organizational skills
Positive atmosphere promotion
Reporting and documentation
Flexible and adaptive
School-community relations
Program evaluation
Event planning
Strategic thinking
Articulate and well-spoken
Strong problem solver
Self-starter
Customer service-oriented
Time management
Friendly, positive attitude
Relationship building
Charting and recordkeeping
Schedule creation and maintenance
Calm under pressure
Approachable
Self-motivated
Dependable
Reliable
Experience
10/2012 to CurrentChild Care Programs Assistant ManagerEvans Distribution Company | Cameron, MO,
Strengthened compliance with licensing regulations and maintained accurate files for all staff and sites.
Developed, coordinated and trained staff through professional development events and made necessary logistical arrangements.
Managed recruitment, selection, hiring process, supervision, training and evaluation of personnel.
Established and streamlined Google Docs systems for regulation compliance, records and documentation.
Directed full day programming; facilitated planning and scheduling.
Designed, implemented and completed onboarding with new hires.
Maintained ongoing system for development, recruitment, recognition and retention of staff.
Evaluated site performance by analyzing and incorporating feedback from observations, surveys and CQI meetings to implement action plans for improvements.
Assigned tasks to staff to fit skill levels and maximize team performance.
Remained calm and professional in stressful circumstances and when dealing with unhappy parents or staff, effectively diffusing situations.
Coordinated modification of Special Needs Children with families and Supervisors.
Generated office organizational documents, staff forms and program manuals.
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