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Child Care Programs Assistant Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Education and Training
Expected in 05/2006
Master of Science: Education
Walden University - Minneapolis, MN
GPA:
Expected in 05/1997
Bachelor of Arts: Elementary Education
University Of Wyoming - Laramie, WY
GPA:
Summary

Accomplished in diversifying training programs bringing 25 years of experience in providing superior leadership, development and education. Successful at evaluating training needs and program operations to make effective decisions. Adept at developing and presenting engaging curriculum and training programs in alignment with client objectives. Dedicated to supporting organizational mission and vision while consistently improving service delivery.

Skills
  • Program management
  • Workshop and conference presentations
  • Interactive staff development
  • Tracking training requirements
  • Team Building
  • Google Drive and Docs
  • Facilitating meetings
  • Utilizing media and teaching models to enhance training
  • Excellent communication skills
  • Networking with multiple department heads
  • Personnel management
  • Scheduling
  • Supervision
  • Strategic Planning
  • Issue and conflict resolution
  • Coordination
  • Multitasking
  • Active listening
  • Recordkeeping
  • Behavior management techniques
  • Project planning
  • Data management
  • Organizational skills
  • Positive atmosphere promotion
  • Reporting and documentation
  • Flexible and adaptive
  • School-community relations
  • Program evaluation
  • Event planning
  • Strategic thinking
  • Articulate and well-spoken
  • Strong problem solver
  • Self-starter
  • Customer service-oriented
  • Time management
  • Friendly, positive attitude
  • Relationship building
  • Charting and recordkeeping
  • Schedule creation and maintenance
  • Calm under pressure
  • Approachable
  • Self-motivated
  • Dependable
  • Reliable
Experience
10/2012 to 06/2021
Child Care Programs Assistant Manager Evans Distribution Company Detroit, MI,
  • Developed, coordinated and trained staff through professional development events and made necessary logistical arrangements.
  • Created staff recognition program to encourage employees and promote a positive atmosphere.
  • Collaborated with department heads on multiple projects while prioritizing workload.
  • Created and implemented training programs and onboarding, resulting in improved morale and better skills development.
  • Facilitated creative trainings small/large groups and virtually.
  • Managed recruitment, selection, hiring process, supervision, training and evaluation of personnel.
  • Established and streamlined Google Docs systems for regulation compliance, records and documentation.
  • Directed full day programming; facilitated planning and scheduling.
  • Maintained ongoing system for development, recruitment, recognition and retention of staff.
  • Evaluated site performance by analyzing and incorporating feedback from observations, surveys and CQI meetings to implement action plans for improvements.
  • Assigned tasks to staff to fit skill levels and maximize team performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy parents or staff, effectively diffusing situations.
  • Generated office organizational documents, staff forms and program manuals.
  • Member School Age Care Greater Denver Committee meeting about current issues facing after school programs statewide.
  • Represented child care programs with Bill SB 19-104 for Colorado Department of Education.
  • Optimized relationships with top licensing officials to advocate for BVSD programs as appropriate.
  • Strengthened compliance with licensing regulations and maintained accurate files for all staff and sites.
07/2006 to 11/2012
Owner & Operator Just 4 Kids Daycare City, STATE,
  • Advertised business and conducted phone and personal interviews with potential clients.
  • Managed paperwork including taxes, reports and invoices for business management and clients.
  • Taught and implemented preschool curriculum at developmental and age appropriate levels.
  • Conferred, negotiated, problem solved and regularly communicated with clients.
  • Completed 100+ hours of professional training in early childhood programs.
08/2000 to 05/2006
Elementary Educator Englewood Schools City, STATE,
  • Taught K, 3, 4 and 5th grades.
  • Mentored student teachers from Metro State College.
  • Trained after school staff to implement math and science into activities and curriculum.
  • Tutored students raising reading and math performance.
  • Involved parents by cultivating strong relationships.
  • Managed and organized class records and reports.
  • Taught general education students and individuals with special needs within mainstreamed, inclusive classroom.
08/1997 to 05/2000
Elementary Educator Sheridan Schools City, STATE,
  • Instructed diverse student populations in grades 3, 4, 5 and multi-age classes implementing state standards.
  • Technology team for district; utilized school networking software.
  • Supervised Americorps volunteer and paraprofessionals.
  • Behavior Learning Team-wrote behavior rubrics, observed teachers and stated recommendations.
  • Taught summer school to at-risk students.

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Resume Overview

School Attended

  • Walden University
  • University Of Wyoming

Job Titles Held:

  • Child Care Programs Assistant Manager
  • Owner & Operator
  • Elementary Educator
  • Elementary Educator

Degrees

  • Master of Science
  • Bachelor of Arts

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