(555) 432-1000,
Montgomery Street, San Francisco, CA 9XXX5
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Summary
  • Objective: Dedicated professional with excellent customer service skills and extensive experience in enforcing policies and procedures. Interested in opportunities that will allow me to use my expertise in regulating the Code of Maryland Regulations to provide a safe environment for the public.
  • Core Qualifications
  • Interpersonal Skills
  • Computer proficient in Microsoft word, office, PowerPoint
  • Business Administration /Management
  • Case Management
  • Outstanding Social Skills
  • Team Building
  • Interactive Teaching/Learning
  • Facilitator
  • Time Management
Coppin State University Baltimore, MD Expected in 2014 M.S : Adult ED Administration and Supervision - GPA : Adult ED Administration and Supervision
Coppin State University Baltimore, MD Expected in 2011 B.S Degree : - GPA : Early Childhood Education
Baltimore City Community College Baltimore, MD Expected in 2004 : - GPA :
Forest Park Senior High School Baltimore, MD Expected in 1992 H.S Diploma : - GPA :
Work History
Maryland State Department Of Education Office Of Child Care - Child Care Licensing Specialist
City, STATE, 06/2012 - Current
  • Inspect and monitor child care programs to ensure compliance with Maryland state regulations
  • Process applications
  • Conduct pre-site visits
  • Complete detail reports by recording and documenting violations 
  • Participate and faciilitate on-going training for child care through the Maryland State Department of Education
  • Prepare and testify in court hearings on the behalf of state agency
  • Review qualifications and track re-certification to maintain licensure.
  • Enforce four types of code of Maryland regulations 
  • Investigate complaints and work closely with the health, fire, and zoning department to ensure safety of facilities, staff, and children.
  • Provide technical assistance with curriculum instruction
  • Network with commumity resource centers
  • Facilitate and conduct orientations for family child care providers and centers to provide information on the licensing process and other requirements.
  • Maintain files and manage a caseload of over 100 child care programs
  • Input data into Maryland State department of Education data base
  • Provide Office Coverage that include answering all calls, resolve customer concerns, assist visitors, and handle incoming/outgoing mail
  • Examine staff and children program records to review required documents

Joyful Joyful Child Care - Child Care Administrator
City, STATE, 08/1999 - 2012
  • Trained, supervised, and managed employees.
  • Manage day-to-day activities and instruction
  • Evaluated staff and children
  • Monitored and provided a safe learning atmosphere 
  • Enforced policies and procedures mandated by the state of Maryland
  • Conducted tours and Implemented marketing strategies
  • Maintained staff and children records
  • Fostered positive relationships and learning experiences with employees, parents, and each child
  • Prepare budgets 
  • Work actively with staff to maintain high curriculum standards
Kids Palace Daycare Center - Senior Staff Teacher
City, STATE, 06/1996 - 09/1999
  • Lead teacher of the 3 year old pre-school classroom Assisted in coordinating P.T.A meetings, field trips, and graduation ceremonies Prepared weekly lesson plans and activities Completed necessary training to remain in compliance with state regulations.

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Resume Overview

School Attended

  • Coppin State University
  • Coppin State University
  • Baltimore City Community College
  • Forest Park Senior High School

Job Titles Held:

  • Child Care Licensing Specialist
  • Child Care Administrator
  • Senior Staff Teacher


  • M.S
  • B.S Degree
  • H.S Diploma

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