Objective: Dedicated professional with excellent customer service skills and extensive experience in enforcing policies and procedures. Interested in opportunities that will allow me to use my expertise in regulating the Code of Maryland Regulations to provide a safe environment for the public.
Computer proficient in Microsoft word, office, PowerPoint
Business Administration /Management
Outstanding Social Skills
Child Care Licensing Specialist07/2012 to Current Maryland State Department of Education Office of Child Care – Baltimore, Maryland
Inspect and monitor child care programs to ensure compliance with Maryland state regulations
Conduct pre-site visits
Complete detail reports by recording and documenting violations
Participate and faciilitate on-going training for child care through the Maryland State Department of Education
Prepare and testify in court hearings on the behalf of state agency
Review qualifications and track re-certification to maintain licensure.
Enforce four types of code of Maryland regulations
Investigate complaints and work closely with the health, fire, and zoning department to ensure safety of facilities, staff, and children.
Provide technical assistance with curriculum instruction
Network with commumity resource centers
Facilitate and conduct orientations for family child care providers and centers to provide information on the licensing process and other requirements.
Maintain files and manage a caseload of over 100 child care programs
Input data into Maryland State department of Education data base
Provide Office Coverage that include answering all calls, resolve customer concerns, assist visitors, and handle incoming/outgoing mail
Examine staff and children program records to review required documents
Child Care Administrator09/1999 to 01/2012 Joyful Joyful Child Care – Baltimore, MD
Trained, supervised, and managed employees.
Manage day-to-day activities and instruction
Evaluated staff and children
Monitored and provided a safe learning atmosphere
Enforced policies and procedures mandated by the state of Maryland
Conducted tours and Implemented marketing strategies
Maintained staff and children records
Fostered positive relationships and learning experiences with employees, parents, and each child
Work actively with staff to maintain high curriculum standards
Senior Staff Teacher06/1996 to 09/1999 Kids Palace Daycare Center – Randallstown, MD
Lead teacher of the 3 year old pre-school classroom
Assisted in coordinating P.T.A meetings, field trips, and graduation ceremonies
Prepared weekly lesson plans and activities
Completed necessary training to remain in compliance with state regulations.
M.S: Adult ED Administration and Supervision2014Coppin State University-
MDAdult ED Administration and Supervision
B.S Degree: 2011Coppin State University-
MDEarly Childhood Education
Baltimore City Community College-
H.S Diploma: 1992Forest Park Senior High School-